Internet in B.C.

Why is high-speed internet considered to be important?

High-speed internet helps to enable economic and social development, educational opportunities, access to e-services, health and public safety. The speed of your internet connection also plays an important role in determining how effective and enjoyable the internet experience is for you and your family.

Who provides internet services in my area?

The delivery of internet services to households and businesses in B.C. is the responsibility of local Internet Service Providers (ISPs), which are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC).

Use these links to discover which ISPs operate in your area:

What do you mean by internet speed?

Internet speed refers to the speed which data or content travels from the internet to and from your home computer, tablet, or smartphone. The speed of this data is measured in megabits per second (Mbps). Digital services are dependent on available speed.

Learn more about internet speeds.  

Test your speeds here.

Guide to broadband speeds
Minimum Speed   Home Use Business Use
1 - 4 Mbps
  • Music streaming
    SD video download
  • Basic email and web browsing
    (small/medium files)
  • Telecommuting
  • Basic email and web browsing
    (small/medium files)
4 - 6 Mbps
  • Internet TV services
    (e.g. Netflix)
  • Basic telemedicine and 
    education services
  • File sharing (small/medium files)
6 - 15 Mbps
  • HD TV programming
  • Online gaming
  • Video-on-Demand
  • Low-Definition Telemedicine
    (healthcare via telecommunication)
  • Remote education (e.g. distance
    education programs)
15 - 50 Mbps
  • Enhanced telemedicine
  • Richer remote education
  • Ultra HD video streaming (4K)
  • HD video surveillance
  • HD video conferencing 
    (multiple users)
Over 50 Mbps

 

  • Real-time data collection
  • Real-time medical image consultation
  • Remote super computing

How are telecommunications regulated in B.C.?

Telecommunications are federally regulated in Canada through the Canadian Radio-Television and Telecommunications Commission (CRTC).

The Province cannot direct private companies where to make their investments rather, it works to leverage government’s investment in telecommunications services to encourage the expansion of internet services where there may not otherwise be a business case to do so.

Who can help me with my telecommunications service issues?

There are several organizations that you can reach out to in regards to your telecommunications services:


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