Federal Telecom Regulations
The Canadian Radio-Television and Telecommunications Commission (CRTC) regulates and supervises the telecommunications industry in Canada. Learn more about the CRTC.
The Government of British Columbia cannot direct service providers where to make their investments rather, it works to leverage government’s investment in telecommunications services to encourage the expansion of internet services where there may not otherwise be a business case to do so.
Who can help me with my telecommunications service issue?
There are several organizations that you can reach out to in regards to your telecommunications services:
- Commissioner for Complaints for Telecommunications Services
- Better Business Bureau
- Canadian Radio-Television and Telecommunications Commission
Federal Health and Safety Guidelines
What are the federal guidelines?
The Government of Canada is committed to protecting the health and safety of Canadians from environmental risks, including those posed by exposure to radiofrequency (RF) electromagnetic energy - the kind of energy given off by various electronic devices such as cell phones and Wi-Fi, as well as broadcasting and cell phone towers through Safety Code 6.
What is Radio-Frequency (RF) energy?
Please see the federal government’s website on Radiofrequency (RF) Energy and Health for more information.
Where can I find more information on RF exposures from cell phones?
Health Canada has a guideline, known as Safety Code 6 (SC6), which recommends limits for safe human exposure to RF electromagnetic energy.
More health information
- CRTC announces details of the Broadband Fund
- Telecom Regulatory Policy CRTC 2018 – 377 - Development of the Commission’s broadband funding regime
- CRTC establishes fund to attain new high-speed Internet targets
- Telecom Regulatory Policy CRTC 2016-496 – Modern telecommunications services – The path forward for Canada’s digital economy
- Broadband Fund: Closing the Digital Divide in Canada