Regulatory and Service Improvement

Reducing Regulatory Burden

B.C. is committed to improving the lives of all British Columbians by improving services for citizens and streamlining requirements to minimize the time and cost for citizens and businesses to access government services.

Cross-Government Impact

The Regulatory and Service Improvement Branch works with all ministries to develop and maintain straightforward policy, regulatory and service frameworks that streamline and enhance citizens’ and businesses’ experiences of government.

Recent Initiatives

Learn more about how B.C. is streamlining government legislation, processes and services:

• FrontCounter BC launches online park use permit application
• Modern electronic ticketing to improve road safety

Annual Report

Each year, government undertakes service streamlining initiatives to improve access to government services. Examples of projects completed over the past year are available in our latest Annual Report:

• 2017/18 Annual Report (PDF)
• 2017/18 Annual Report - Text Only (PDF)

Previous Annual Reports

Examples of projects completed in previous years can be found in earlier Annual Reports:

• 2016/17 Annual Report (PDF)
• 2015/16 Annual Report (PDF)
• 2014/15 Annual Report (PDF)
• 2013/14 Annual Report (PDF)
• 2012/13 Annual Report (PDF)
• 2011/12 Annual Report (PDF)