Follow the Rules for Operating a Licensed Child Care Facility

Follow the rules at all times to keep your licence in good standing.

Rules and guidelines for licensed child care facilities are found in the Community Care and Assisted Living Act, the Child Care Licensing Regulation, and the standards of practice. 


Child care can be licensed, registered or unlicensed. Unlicensed (or licence-not-required) child care providers can care for only two children or a sibling group not related to them. If care is provided to three or more children, a licence is required.


Instructions & Guidance

Monitoring & Inspection

Licensing officers from the local health authority monitor each child care facility to make sure that rules are being followed and that the needs of the children in care are being met. This includes inspection, discussion and risk analysis of facility plans and programs. Each facility is monitored and assessed on an individual basis.

Work closely with your licensing officer to make sure you understand what is expected. They're available to discuss issues, make site visits, provide education and help licensees understand what needs to be done and why.

Make a change to your licence: Be sure to contact the licensing officer at your local health authority to report any changes to your licence. For example, you will need to request authorization to change locations or add new spaces to your facility.

Fraser Health Authority
Central intake: 604 587-3936
feedback@fraserhealth.ca
Abbostford: 604 870-6000
Burnaby: 604 918-7683
Chilliwack: 604 702-4950
Delta: 604 507-5478
Port Coquitlam, Coquitlam and Port Moody: 604 949-7700
Surrey and Whiterock: 604 930-5405


Interior Health Authority
Licensing: 1 877 980-5118
licensingdirect@interiorhealth.ca
Cranbrook: 250 420-2220
Kamloops: 250 851-7340
Kelowna: 1 877 980-5118
Nelson: 250 505-7200
Penticton: 250 770-5540
Salmon Arm: 250 833-4100
Vernon: 250 549-5707
Williams Lake: 250 302-5000


Island Health Authority
Campbell River: 250 850-2110
Courtenay: 250 331-8620
Nanaimo: 250 739-5800
Victoria: 250 519-3401


Northern Health Authority
Dawson Creek: 250 719-6500
Fort St. John: 250 263-6000
Prince George and Smithers: 250 565-2150
Terrace: 250 631-4222


Vancouver Coastal Health
communitycare.licensing@vch.ca
Powell River: 604 485-3310
Richmond: 604 233-3147
Sechelt: 604 885-5164
Squamish: 604 892-2293
Vancouver: 604 983-6700
West Vancouver: 604 675-3800

Authority to Monitor Licensed Facilities

Health authorities are legislated to monitor licensed child care facilities. Child care licensing follows the same structure and governance used for other community licensing programs in B.C. Learn more about how governance works:

Legislation:

Responsibilities: The following licensing responsibilities are assigned.

The director of licensing is appointed by the minister as the steward for all Health Authority Community Care Licensing Programs. Their role is to oversee and ensure the safe care of persons in licensed facilities.

Medical health officers issue licences, inspect facilities, suspend or cancel licences and investigate complaints. Typically, medical health officers delegate their day-to-day work of inspection and complaint investigation to licensing officers.

 

Legislative amendment (May 2018): The Community Care and Assisted Living Amendment Act, 2018 - Bill 5 (PDF) amends the CCALA to require the posting of information online about community care facilities and assisted living residences, including persons operating illegally without a licence or registration.