Keep your contact information up-to-date and report any changes that could affect your eligibility. Not reporting changes could mean losing your monthly benefit or having to pay back money.
You can report the following changes by logging in to My Family Services or contact the Child Care Service Centre at 1 888 338-6622:
Follow these instructions to report a change in income or child care provider:
Change in income
If you have already given consent for the ministry to access your basic income records from the Canada Revenue Agency (CRA), you do not need to report a change in income.
If you have provided an alternate proof of income, you need to report your income changes.
OR
Change in child care provider
Use the Child Care Arrangement Form (CF2798) (PDF) if you have changed to a new child provider.
Email ACCBPMT@gov.bc.ca a copy of your licence to:
Please do not send personal or financial information.