Check the Status of Your Application

You will receive a notice by email or mail once your application is assessed. Please wait to receive your notice before calling the Child Care Service Centre.


Online applications


Allow about five business days for processing.

You will receive a notification by email to log in to My Family Services to review your application status.

If your application is approved, you will also be able to review your benefit plan online.


Paper applications sent by mail or fax


Allow about 15 business days for processing.

You will receive information about your application status by mail. If your application is approved, you will also receive your benefit plan by mail.


Affordable Child Care Benefit process timeline infographic