Check the Status of Your Application
We are currently processing ACCB applications submitted online through My Family Services up to Nov 30 and sent by mail or fax up to Dec 4.
You will receive a notice by email or mail once your application is assessed. Please wait to receive your notice before calling the Child Care Service Centre.
Allow about five business days for processing.
You will receive a notification by email to log in to My Family Services to review your application status.
If your application is approved, you will also be able to review your benefit plan online.
Paper applications sent by mail or fax
Allow about 15 business days for processing.
You will receive information about your application status by mail. If your application is approved, you will also receive your benefit plan by mail.