Compliance Reporting Mailbox

Authorization holders are required to submit reports of non-compliance. This reporting requirement applies to any non-compliance with authorization conditions including, but not limited to; unauthorized bypasses, malfunctions, emergency conditions, permit exceedance and toxicity test failures.

What is Compliance Reporting?

Compliance Reporting (previously known as non-compliance reporting or NCR) is a requirement to self-report scheduled or un-scheduled events or incidents that do not comply with the conditions and requirements outlined in your Environmental Management Act (EMA) authorization.

An authorization includes permits, approvals, waste management plans, operational certificates, registrations and activities guided by a code of practice. Your specific authorization may require you to submit both an immediate notification and a follow up report. Both items may be submitted to

Immediate submission of the compliance report provides the government with an accessible history of your authorization and improves our ability to communicate with you about your site. This data is also used for a variety of reasons including assessing and tracking compliance history.

What Information is Required?

For your convenience, we have provided a template for submitting a compliance report. You may customize your non-compliance report template to suit your facility or operation if it includes the basic information described below.

The non-compliance report must include the following:

  • authorization number
  • legal name of the authorization holder (including ‘doing business as’ names)
  • date of the event
  • description of the non-compliance

If available, the report may also include test results, a summary of any remedial action taken and an explanation of the most probable cause(s) of the non-compliance.

When to submit a Compliance Report

Your authorization specifies the timeframe for you to submit compliance reports in. Generally, the sections titled “Reporting Requirements” and “Monitoring Requirements” will indicate the specific reporting needs associated with your authorization. However, site-specific criteria may appear in other areas of your authorization. If you are unable to determine your reporting requirements, or have questions about your specific authorization, please contact your regional ministry office.

You are encouraged to report any non-compliance as soon as sufficient information is available. You may receive requests for further information from staff following your submission.

Authorization holders who fail to submit in accordance with the requirements of an authorization are in non-compliance. Non-compliance may result in escalating compliance and enforcement action.

What if it's not a requirement of my authorization?

Please review your authorization to determine if you have non-compliance reporting requirements. If it is not a requirement of your authorization, we still encourage all authorization holders to self-report any non-compliance. Providing this information helps create a transparent line of communication between the authorization holder and the Province.

Self-reporting of non-compliance also demonstrates your willingness to comply. This may be taken into account in any compliance and enforcement follow up that may occur.

Other Authorization Reports

If you have submitted a compliance report to the compliance reporting mailbox, you are still required to submit routine monitoring data directly to the routine environmental reporting submission mailbox.

The submission of monitoring reports is a routine reporting process while the non-compliance reporting is usually a one off or non-routine event.

Emergency Event or Spill

Any event that will result in direct impacts to human health, animal kills and/or immediate and significant impacts to the environment must also be reported to the RAPP (Report all Poachers and Polluters) line - see side panel for contact options.

Also, any event that is a reportable spill as defined by the Spill Reporting Regulation must also be reported to the Provincial Emergency Program - see side panel for contact options.