Interpretation Guidelines Manual British Columbia Employment Standards Act and Regulations


ESA Section 5 – Promoting awareness of employment standards


Text of Legislation
Policy Interpretation
Related Information


This section explains the director’s activity to increase public awareness of the Act. 

Text of Legislation

5. The director must develop and carry out policies to promote greater awareness of this Act.

Policy Interpretation


General information about the Branch, Branch publications, dispute resolution services and information on the operation, application and interpretation of the Employment Standards Act and Employment Standards Regulation can be found on the Branch website.

Information Line

The ESB Information Line (1-800-663-3316, fax: (250) 612-4121) offers 24-hour recorded information regarding the provisions of the Act and is staffed from 8:30 am to 4:30 pm, Monday through Friday. Information Line staff respond to voice and fax inquiries.

Branch Offices

Employment Standards Branch staff are available between 8:30 am to 4:30 pm; Monday through Friday to answer public enquires respecting the operation, application and interpretation of the Employment Standards Act and Regulation.


The Employment Standards Branch provides a printed brochure of the provisions of the Act called Guide to the Employment Standards Act. Individual copies of the Guide are available at Branch offices and at Service BC (Government Agents). An electronic version of the Guide to the Employment Standards Act is available here.

The Employment Standards Branch produces factsheets outlining provisions of the Employment Standards Act. Visit the website at Factsheets.

Public Speaking Engagements

Speaking engagements can be arranged through regional Employment Standards Branch offices. Examples of groups who have used this service in the past are high schools, colleges, universities and other non-profit educational institutions, and sector and employer groups.

Delegates, where possible, will deliver or participate in sessions. The institution or sponsoring group is responsible for providing the facilities, advertising the program and registering participants. There is no charge for presentations.

The Employment Standards Branch may initiate presentations and/or consultations with specific sectors and employer groups.

Related Information


See Employment Standards Factsheets

See Guide to the Employment Standards Act