Service Information

You can access services provided by the Employment Standards Branch online or by phone instead of in person.

Services available online

Access services through our website whenever possible. You can ask a question about B.C. employment standards or file a complaint online.

The following services are available online:

If the service you need isn't available online, send your form by email to

By phone

Call toll-free 1-833-236-3700 for help about a specific work situation in the language of your choice, Monday through Friday, 7:30 am to 5:00 pm (Pacific Time).

Please note that we are experiencing higher than normal call volumes. You may be asked to hold or provide a number to receive a call back. The branch is expanding its capacity to respond to high call volumes. If you cannot hold or wait for a call back, please ask your question online.

By mail

If you need to mail or fax a form, send it by email to instead. Do not email payment information.

Send mail to:

PO Box 9570
Stn Prov Govt
Victoria, BC  V8W 9K1

In person

Most issues can be solved without visiting an office. To promote best practices for physical distancing, please do not visit an office unless you've been requested to do so by a branch officer.

1201-103rd Avenue
Dawson Creek, BC  V1G 4J2
Fax: 250-784-2394


102-1690 Powick Road
Kelowna, BC  V1X 7G5
Fax: 250-861-7428


A207-20159 88 Ave
Langley, BC  V1M 0A4
Fax: 604-513-4622


200-6475 Metral Drive
Nanaimo, BC  V9T 2L9
Fax: 250-390-6195

102-1577 7th Avenue                               
Prince George, BC  V2L 3P5                                            
Fax: 250-645-4044        

250-4600 Jacombs Road 
Richmond, BC  V6V 3B1 
Fax: 604-713-0450


108-3220 Eby Street
Terrace, BC  V8G 5K8
Fax: 250-638-6528

500-808 Douglas Street
Victoria, BC  V8W 2Z7
Fax: 250-356-1886

PO Box 9570
Stn Prov Govt
Victoria, BC  V8W 9K1