Get Informed

If you're prepared, you can file a complaint online in about 15 minutes.

Learn more about filing a complaint

Understand the process

There is no fee to file a complaint. You can file a complaint for yourself or on behalf of another person or a group of employees.

The process can take several months. Resolving a complaint might require an investigation, mediation or complaint hearing. You may need to be involved at certain steps in the process.

Most complaints are handled in order. This means we need to start investigating previous complaints before we can get to yours. We'll contact you directly when:

  • We receive and process your complaint
  • Someone is assigned to investigate your complaint

We might also need to contact you for additional information. It's important to notify the Employment Standards Branch if you change your email, phone number or mailing address.

Employers aren't allowed to intimidate or discriminate against you for making a complaint. This includes refusing to hire you or threatening to fire you.

Tips to get prepared

Find important documents

Be prepared. Providing copies of important documents will help us resolve your concerns:

  • Your most recent T4 statement or Record of Employment
  • Wage statements (pay stubs)
  • Employment agreements
  • Work schedules or timesheets
  • Written communication with the employer
  • Calculations or other relevant documents

Your employer is required by law to provide you with a written record of any hours worked and wages paid.

Learn about the time limit

Working for the same employer. Issues will be reviewed up to one year before the date your complaint is received. You can ask that your complaint be kept confidential to protect your working relationship with your employer.

Not working for the same employer. You must file your complaint within six months of your last day of work. Issues from the last year of your employment will be reviewed. 

Find out if B.C. employment standards apply

Not every work issue, workplace or type of work is covered by employment standards, for example:

  • Workplace safety or injuries
  • Bullying or harassment
  • Unionized or federally-regulated workplaces
  • Excluded jobs and professions

You can find out if B.C. employment standards apply to your work situation.

What you can do

If your employer is not treating you right, see which government agencies can help.

If you're having issues at work, find out what you can do: