Liquor & Cannabis Regulation Branch Contact Information

Please scroll down the page to find the best contact option for your needs.

Please Note: The Liquor and Cannabis Regulation Branch is responsible for licensing and monitoring liquor and non-medical cannabis establishments. Questions related to wholesale or distribution of liquor or cannabis, or about government operated BC Liquor Stores or BC Cannabis Stores, must go to the Liquor Distribution Branch.

Liquor & Cannabis Regulation Branch Head Office

Mail: PO Box 9292 Stn Prov Govt Victoria, BC V8W 9J8
In Victoria:  Call: 250 952-5787
Call toll-free within Canada: 1 866 209-2111
Fax: 250 952-7066

You can also visit us in person at 400-645 Tyee Road, Victoria BC V9A 6X5. Note: Mail sent to our physical address may not be received. Please send mail to the PO Box above.

Liquor & Cannabis Inspectors

See our Compliance and Enforcement Regional Offices page for liquor and cannabis inspector contact information.

Non-Medical Cannabis Policy Questions 


Liquor Policy Questions


Media Line

All media inquiries must be made by calling 778 678-1572.

Support for Licensees and Applicants

The Client Support Team provides direct support to liquor and cannabis licensees and applicants. This team also assists with concerns and issues related to licence renewals or changes. Support is provided in real time over the phone as well as by using the appropriate email (below), which is answered in a timely fashion.



Call toll-free within Canada: 1 866 209-2111