WES Pulse 2020 Guide

About the WES Pulse 2020 Survey

While the 2020 WES results still provide useful and relevant information, the annual survey was completed just before the COVID-19 pandemic began. The WES Pulse 2020 survey will help determine if there have been changes in certain WES scores as the pandemic response continues by focusing on questions from four Work Environment Survey (WES) drivers:

  • Tools and Workspace
  • Stress and Workload
  • Empowerment
  • Executive-Level Management

Employees' responses will help the BC Public Service continue to support employees as we all adapt to the challenges of COVID-19.

Questions and Answers

Q.       How long will it take to complete this survey?

Q.       Are employees required to complete the survey?

Q.       Which workplace should I be thinking about when I respond?

Q.       What should I do if I lose my connection or receive an error message while taking the survey?

Q.       I am a member of the Executive – how should I respond to questions in the Executive section of the survey?

Q.       Is the WES Pulse anonymous?

Q.       How is my data protected?

Q.       When can I expect to see the survey results?

Q.       How are the survey scale responses (1 Strongly Disagree to 5 Strongly Agree) summarized for reporting?

Q.       I would like to learn more about the WES

Q.       Who can I contact if I want more information?

How long will it take to complete this survey?

The WES Pulse 2020 should take approximately 5 minutes from start to finish.

Are employees required to complete the survey?

The survey is completely voluntary, but all eligible BC Public Service employees are strongly encouraged to complete it. The more completed questionnaires we receive, the more accurately your work environment will be represented. Your executives and strategic human resource groups use this information to direct resources and identify areas for development and improvement.

If you choose to not complete the survey, you don’t need to inform BC Stats unless you want to be removed from the reminder list.

Which workplace should I be thinking about when I respond?

Answer the survey questions based on where you were working on July 14, 2020.

What should I do if I lose my connection or receive an error message while taking the survey?

If you leave the survey for any reason or lose your internet connection, you can return to the survey using your personalized link in your email invitation. You will be able to resume the survey from where you left. Any answers you provided up until that point will have been preserved.

I am a member of the Executive – how should I respond to questions in the Executive section of the survey?

If you are an executive member, please consider only the other members of the executive team when responding to questions in this section (don’t evaluate yourself).

Is the WES Pulse anonymous?

The survey is confidential but not anonymous. What’s the difference?

With anonymous surveys, we don’t know who completed the survey, or how many times they completed it. To group results in meaningful ways —for example, by ministry, work unit, or according to demographic groupings), anonymous surveys would require us to ask several additional demographic questions that may not be answered by everyone, which would limit the value of the results.

With confidential surveys, BC Stats assigns unique userIDs to all eligible employees. These userIDs protect individual identities while allowing us to link survey responses to existing administrative information. This enables BC Stats to summarize results by ministry, work unit, or according to demographic groupings.  Any information collected in a confidential survey is protected under the Statistics Act.

How is my data protected?

BC Stats takes the confidentiality of your responses very seriously. Your answers will be kept confidential in accordance with the Statistics Act and will only be used for statistical and research purposes. When survey results are published, your responses will be combined with the responses of others so that you cannot be identified. Your responses are not connected with your personnel record and are not used to make individual personnel decisions.

Section 30 of the Freedom of Information and Protection of Privacy Act (FOIPPA) requires us to protect personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. BC Stats policies and procedures, as well as technical and physical security measures, are in place to protect against these risks.

When can I expect to see the survey results?

The overall corporate results are scheduled to be ready and published on @Work at the end of August. Each ministry develops their own plans and methods for sharing WES information. Although they may not have the specifics determined just yet, please contact the Strategic Human Resources representative of your ministry for more information about obtaining WES Pulse results.

How are the survey scale responses (1 Strongly Disagree to 5 Strongly Agree) summarized for reporting?

Once all the data is collected and analyzed, survey results are summarized and reported. The results are shown as percentages to highlight the distribution of responses per question, and are also shown as average scores, providing a single measure for each question allowing for easier comparability.

Percentages show the proportion of employees who disagreed (answered 1 or 2), agreed (answered 4 or 5) or provided a neutral response (3), as the figure below displays:

WES Pulse 2020 reporting

Average scores range from 0 to 100 points and represent the full range of response to each question. To calculate average scores, the five-point survey scale is converted into a 100-point scale and averaged based on the number of respondents, as displayed in the figure below:

WES pulse 2020 reporting

 

I would like to learn more about the WES

Read about the methodology and find resources

Who can I contact if I want more information?

Need more answers? Please contact the BC Stats survey administrator by: