Knowledge transfer key terms
Last updated: May 19, 2021
Employee knowledge lifecycle: The lifecycle considers all stages that an employee passes through in their career and/or role. When looking at knowledge transfer within a team, it's important to consider where each team member is in the lifecycle.
Job activities: Job activities are actions that contribute to accomplishing a function. Activities have an identifiable beginning and end and are normally described in the accountabilities section of a job profile.
Job functions: Job functions are major categories of work that define the accountabilities of one or more employees. The primary function of a role is usually described in the job overview section of a job profile. Some roles have more than one function, especially expert or leadership roles.
Knowledge holder: A knowledge holder is someone who has expertise in an area. They usually have both explicit and tacit knowledge of the subject matter. They can also be known as subject matter experts.
Tacit knowledge: Knowledge that's hard to articulate, communicate, and store because it's usually not written down or captured. It's embedded in individuals from their experience and involves intangible elements like personal beliefs, perspectives, and values.