Technology Updates

Navigating PeopleSoft 9.2's New Look & Feel


In-depth PeopleSoft 9.2 Guided Tour


PeopleSoft Human Capital Management (HCM) Upgrade FAQs.

PeopleSoft is the Human Resources software suite the BC Public Service and its clients use to process Payroll, Time and Leave, and Benefits, which includes Employee and Manager Self Service. 

The BC Public Service Agency and partners at Telus Sourcing Solutions are implementing a technical upgrade of the current PeopleSoft Human Capital Management (HCM) system from version 9.1 to 9.2

  • The upgrade will deliver a new look and feel to the pages you now visit

  • Once the upgrade has taken place you will see improved navigation options, along with the same breadcrumbs you’re already familiar with

  • The new look might take a bit of getting used to. Watch a video on how to navigate PeopleSoft 9.2's new look and feel

As of January 2018, the current PeopleSoft 9.1 version will no longer be supported by Oracle. The 9.2 version offers new Fluid Interface that dynamically renders the screen making it compatible for IPad and mobile devices. 

The launch date is October 10, 2017. The application will be unavailable from October 5, at 6 p.m. until October 10 at 6 a.m. while updates are made.

For All Employees  

After the upgrade on October 10, please clear your cache before launching Employee Self Service or the Manager Dashboard. Not sure how? View the instructions: Windows 7, Windows 10 or Windows Vista (depending on your browser). These instructions were updated October 12.

To access Employee Self Service or Manager Self Service go to  Access ESS from Work IDIR restricted url for BC Government employees or  Access from Home (ESS)IDIR restricted url for BC Government employees and save the links in your favourites. Other links that bypass the login page will no longer work.

Review your October 6 pay in Employee Self Service between Tuesday, October 3 and Thursday, October 5. If you miss this window to view your pay online you can check with your bank for deposit information or wait until October 10 when Employee Self Service (ESS) is available again.

To access Employee Self Service go to Access ESS from Work IDIR restricted url for BC Government employees or  Access from Home (ESS)IDIR restricted url for BC Government employees.

 Resources that are easily accessible will support the change such as:

  • Lync sessions for targeted user groups (i.e. Time and Leave Timekeepers).

  • Illustrations to compare version 9.1 to the new 9.2.

  • Application support materials will continue to be updated on existing sites:

For Supervisors and Managers

Hourly employee timesheets, or employees with any exceptions to base pay such as overtime, CTO or any re-imbursements, require Expense Authority approval before Monday, October 2 5:00PM for inclusion on the October 6 pay day.

Late approval for regular hours only will be processed on an off cycle run, after pay is confirmed on October 1. However, it is not possible to guarantee that late approval payments will be deposited to employees’ financial institutions by October 6 due to shortened processing time available.

Any non-regular pay approvals (such as overtime) submitted after 5pm on October 1 are not guaranteed to be processed within the current pay period. Instead, the pay may be reflected on the following pay day, October 20.  



Contact the BC Public Service Agency online via AskMyHR, or visit Contact Us for more options.