Family support services

Last updated: June 3, 2021

Family Support Services offer confidential support for a broad range of family-related issues, including child care and parenting, intimate relationships, and elder care challenges.

These services are free, voluntary, and available to everyone, including all auxiliary employees and all employees receiving a Short Term Illness and Injury Plan (STIIP) or long-term disability benefits. Family members who normally live with an employee may also use these services.

Depending on your needs, an intake counselor may redirect you to telephone, online, or digital resource kit supports.

Family support resources

  • Work one on one with a family support specialist by telephone to get information and resources related to your particular family-related needs
  • Get information about:
    • Planning a family
    • Finding daycare and educational services
    • Blended families
    • Effective parenting at all ages and stages
  • Get information and resources about a full range of elder care concerns, including finding caregiving services
  • Find digital resources and helpful tools about a range of family issues

Online relationship support program

  • Achieve greater understanding and satisfaction in intimate relationships through this self-directed online program
  • Learn about relationship building blocks such as communication and conflict resolution
  • Take advantage of helpful interactive features, including:
    • Self-assessments
    • Checklists
    • Goal-setting exercises
  • This self-directed program is available for three months after you begin using the service

Online separation and divorce program

  • Better understand how to successfully cope with this challenging life event with this self-directed online program
  • Get comprehensive information about typical separation and divorce issues from clinical, legal, and financial experts
  • Take advantage of helpful interactive features, including:
    • Self-assessments
    • Checklists
    • Goal-setting exercises
  • This self-directed program is available for three months after you begin using the service