What's New in the BC Public Service

Get the latest news about MyHR and the services provided by the BC Public Service Agency.

January 24, 2020: ETO Hours of Work FAQ Updates & 2020 Frontload Credit Process

The Changes to the ETO - HOW Payroll FAQ - 2020 (PDF, 179KB)  document has been recently updated.  To assist with your review of changes, updates and additions to the content are listed on the first page of the document.

It is time to submit frontload ETO credits for the period of January 1 – March 31, 2020.  Please see the following FAQ’s for an outline of the process:

  • FAQ 10 – How does an ETO Leave Bank get set up?
  • FAQ 11 – When should requests to frontload the surplus ETO hours for 2020 be submitted?

Please note that if you opt to submit via spreadsheet, the ETO-HOW Spreadsheet 2020 must be utilized.

If you have any questions please use AskMyHR to submit an online service request or visit Contact Us.

January 16, 2020: Solved Service Requests on AskMyHR

For reasons around privacy, best practices and keeping information current, your AskMyHR service request history is now limited.

Service requests that have been marked “Solved” will be viewable for one year in your AskMyHR Service History, then they will be archived.

These service requests will not be deleted from the Customer Relationship Management (CRM) system and may be retrieved by submitting a service request through MyHR.

Please send any feedback and questions to Meghan Stothers.