Criminal Record Checks
under the Criminal Records Review Act
 Online Service Agreement

Roles and Responsibilities of the Organization

The Organization / Primary User agree to:
•	Retain all original, signed Consent for Criminal Record Check forms for a minimum of five years – starting the date the organization submits a form to the Criminal Records Review Program (CRRP) -- and produce copies of the signed consent forms upon request from CRRP
•	Ensure contact information is current: 
a.	Clients who access the CRC Online using a Business BCeID: ensure your organization’s contact information listed with BCeID is current and is the same contact information you provided to the CRRP.  (Register / Update information with BCeID at: www.bceid.ca)
b.	Provincial government employees with an IDIR authorized to administer CRC Online for a Ministry office: ensure any changes to your organization’s name, address and / or contact information is provided to CRRP.
•	For BCeID clients only: request a new subscription code from CRRP for every new ‘secondary’ id that will access CRC Online on behalf of the organization. And contact CRRP to de-activate any secondary id that no longer requires access to CRC Online.
•	If using the ‘Pre-authorized Credit Card’ payment method: create and update credit card information with the Electronic Payment Service Provider (this is done from within CRC Online).
•	If using the ‘Draw Down’ account payment method: monitor and maintain the organization’s drawdown account balance with CRRP.
•	Ensure the accuracy of the information provided on each Criminal Record Check Request form against two pieces of ID (birth certificate, drivers licence, passport and one other piece of identification) or an equivalent standard approved by the CRRP

Roles and Responsibilities of the Criminal Records Review Program

The Criminal Records Review Program will provide the following services:
•	Conduct a criminal record check under the Criminal Records Review Act (the Act) for all complete online service submissions
•	If no relevant or specified offence(s) are identified, issue ‘notice of clearance’ letters to the organization using the e-mail address provided by the organization 
•	If a criminal record check reveals a relevant or specified offence under the Act, the Deputy Registrar will:
a.	Notify the client and the applicant that a relevant offence exists/
b.	Determine whether the individual poses a risk to children and / or vulnerable adults as applicable.
c.	Notify the individual and organization, in writing, of the determination 
•	Provide monthly account statements to organizations with Draw Down accounts.

Criminal Records Review Program
PO Box 9217 Stn Prov Govt
Victoria BC V8W 9J1	

Online Service Agreement for
Online Submissions of Requests for Criminal Record Checks
between 
Criminal Records Review Program (CRRP) 
and the Organization (named below)

Organization Profile 
The information you provide below will pre-populate the screen fields when you sign in to the online service.  Contact CRRP to update this default information.

Organization Name:      	 
Mailing Address:       				
City:       			Postal Code:      
Contact Name:      
Phone: (     )             Fax: (     )      

Works with (select one):
Select the category of Criminal Record Check to be performed for your organization. You may change this selection for an individual consent form from within CRC Online.
  children	 vulnerable adults  children and vulnerable adults

Organization’s / Primary User method of Access to Online System (select one):
  BCeID 	 IDIR (internal provincial govt only) Please provide IDIR id:      

Primary User Contact Information
Name:      	   
Phone: (     )              Fax: (     )              E-mail:      

Method of Payment (please select only one): 
  Credit Card               Draw Down Account  

Schedule Type (please select only one): 
 A       B        C        D        E

Results Contact:
Criminal record checks resulting in a clearance are to be e-mailed to:
Name:      
E-Mail Address:      

I have read and agree to the Roles and Reponsiblities as outlined on page one of this agreement.

     				
Organization Representative	Signature	Date

Once this form is completed and signed by the organization representative, FAX it to:  Criminal Records Review Program, 250 356-1889