eTaxBC help guide
Last updated on April 9, 2024
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The eTaxBC help guide has step-by-step instructions to help you use the system.
In the guide, you will find information about:
- Filing returns in eTaxBC
- Making payments in eTaxBC
- Customizing your account preferences in eTaxBC
- Managing eTaxBC account access
- Managing your personal or business’ information in eTaxBC
- Other tasks in eTaxBC
- Solving technical problems in eTaxBC
A guide is also available for
- Third-party accountants and bookkeepers
- Rural property taxpayers
- Property Tax Bulk Administration (PBA)
- Provincially Administered Tax (PAT) and Property Tax Requisition (PTR)
Filing your returns
- File a return
- Change a return
- Cancel a return
- Check if a return has been filed
- Find the due date for the return
- Determine what your return status means
- Request a filing frequency change for your PST account
Making payments
Customizing your account preferences
- Change your password
- Manage your email preferences
- Add your payment channel information
- Remove your payment channel information
Managing eTaxBC account access
- Add access to another tax account
- Cancel your online access
- Request access to a client’s account
- Create additional logons
- Approve or deny a third-party’s request to access your account
- Change a logon’s access type
- Change a logon’s access level
- Deactivating a logon
- Reactivating a deactivated logon
Managing your personal or business information
- Change your profile information
- Change your business name
- Change your address (tax accounts)
- Change your address (non-tax accounts such as Stumpage, Mine Inspection Fee and Family Sponsorship)
- Update your PST site locations
- Request temporary or permanent closure of your business
Other tasks in eTaxBC
- Apply for a tax verification letter
- Send us a message
- Read your web messages or email notices
- Read letters
- Navigate through pages
- View your eTaxBC activity history
- Submitting documents
Solving technical problems in eTaxBC
Manage your account, file returns or make payments online using eTaxBC.
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eTaxBC is a convenient online service that allows you to manage your account, file returns, make payments and communicate with ministry staff.
Find out more about eTaxBC and what types of accounts are available.
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Contact information
Our eTaxBC help desk is available on weekdays from 8:30 am - 4:20 pm Pacific Standard Time.
1-877-388-4440