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Canadian Consumer Handbook

Being a confident and well-informed consumer will help keep you and your family safe and protected from scams and other illegal business practices. Use the Canadian Consumer Handbook to increase your knowledge and skills with information about a wide range of consumer issues.

Useful Contacts

File a complaint with Consumer Protection BC.


Consumer Information

Inform yourself as a customer or as a business owner in order to make better decisions and protect yourself.  The following information will help you stay on top of issues that affect consumers and businesses.

Consumer Protection

Health & Safety

Businesses & Charities