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Canadian Consumer Handbook
Being a confident and well-informed consumer will help keep you and your family safe and protected from scams and other illegal business practices. Use the Canadian Consumer Handbook to increase your knowledge and skills with information about a wide range of consumer issues.
Useful Contacts
File a complaint with Consumer Protection BC.
Telephone:1-888-564-9963
Consumer Information
Inform yourself as a customer or as a business owner in order to make better decisions and protect yourself. The following information will help you stay on top of issues that affect consumers and businesses.
Consumer Protection
- Find resources for consumers and businesses in B.C.
- Get information for consumers in B.C. and other provinces and territories
- Read about important consumer issues and access consumer awareness tools
- Search for unclaimed property in B.C.
Health & Safety
- Read about advisories and warnings and recalls that may affect your health
- Find out if a product that you own has been subject to a recall
- Protect yourself online
Businesses & Charities
- Get a business or charity rating, find a reputable business or charity, or file a complaint with the Better Business Bureau
- Get charity ratings based on financial health and accountability & transparency and learn how your donated dollars are being used
- Read the Canadian Donor's Guide 2011-2012
