Data, Monitoring & Quality Assurance for Child or Family Services
The provincial government is committed to providing quality service to children, teens, families and communities. Find detailed information related to service delivery for these areas.
Services and information topics
Client Rights & Responsibilities
When you enter into a relationship or partnership with the Ministry of Children and Family Development, you should know what your rights and responsibilities are.
If you have questions, you can speak to a worker.
If you're not satisfied with services or actions by the Ministry of Children and Family Development, you can report a complaint.
Find Services
A variety of child, teen, and family services are available throughout the province. Search to find more information about the services closest to you.
Make a Complaint
If you have a complaint about services, actions or decisions provided by the Ministry of Children and Family Development (MCFD) or a Delegated Aboriginal Agency (DAA):
- Try to resolve the complaint with your social worker
- If there is no resolution, call 1 877 387-7027 and ask to speak to a complaints specialist
Reporting & monitoring
The Ministry of Children and Family Development actively monitors and reports on its efforts in providing child and family services in order to improve accountability and transparency.
Information for Service Providers
Find support designed for individuals and organizations who contract services to the Ministry of Children and Family Development.