Replace Your Card

Lost, Stolen or Damaged BC Services Card

Follow these steps if your card has been lost, stolen or damaged:

BC Services Card with a Photo

  • Report your missing card by phoning the ICBC driver licencing centre as soon as possible.
    (Victoria) 250-978-8300
    (Elsewhere in B.C.) 1-800-950-1498
  • Get your card replaced by visiting an ICBC driver licencing office near you.

BC Services Card without a Photo

  • Report your missing card by phoning Health Insurance BC as soon as possible.
    (Vancouver) 604-683-7151
    (Elsewhere in B.C.) 1-800-663-7100

Suspended, Seized or Revoked BC Driver’s Licence & Services Card

If your combined BC Driver’s Licence & Services Card is revoked for medical reasons or seized/suspended for other reasons, in an emergency you will not be denied essential medical services.

As soon as possible, you should:

  • Call Health Insurance BC to get your Personal Health Number.
    (Vancouver) 604-683-7151
    (Elsewhere in B.C.) 1-800-663-7100
  • Visit an ICBC driver licencing office to get a replacement BC Services Card with your photo on it.

CareCard Replacement

The CareCard has not been updated since 1989. Since then, there have been advances in card technology that provide better security features, including a photo on most cards. Get secure access to health care services by replacing your CareCard with a BC Services Card.

Get the card that's right for you

Why You Need ID

Proving your identity is required for many day-to-day activities like driving, cashing a cheque or accessing health care services.

Learn why it’s important to have ID

Useful Contacts

For more information or assistance, please contact us.