Waiver of Interest & Penalties

You may request a waiver of interest and penalties if they were caused by circumstances beyond your control, or by our actions, such as:

  • disasters, such as flood or fire
  • civil disturbances or disruptions in services, such as a postal strike
  • serious illness or accident
  • a delay in our process caused you to not be informed within a reasonable time that an amount was owing
  • an error in information we provided caused you to file a return or make payment(s) incorrectly
  • there was a delay in our ability to make the information you needed to file a return or make a payment available to you

Request a Waiver

To request a waiver, you or your authorized representative (PDF) need to write a letter and provide the following information:

  • your name, address and account number
  • the taxation year(s) involved
  • the facts and reasons why the interest or penalties should be waived due to circumstances beyond your control or our actions
  • any other supporting documents or correspondence

You can send your request and supporting documents for the waiver by:

  • Email
    ITBTaxQuestions@gov.bc.ca
  • Mail
    Ministry of Finance
    Income Taxation Branch
    PO Box 9444 STN Prov Govt
    Victoria B.C. V8W 9W8
  • Courier
    Ministry of Finance
    Income Taxation Branch
    1st Floor 1802 Douglas Street
    Victoria B.C. V8T 4K6

When your request is reviewed, the following facts will also be considered when we make our decision:

  • your compliance history
  • if you exercised a reasonable amount of due care and weren’t negligent or careless
  • if you acted quickly to remedy any delay or omission