Customizing your account preferences in eTaxBC

Last updated on April 9, 2024

You can customize your account preferences in eTaxBC by:

Changing your password

To change your password to your account:

  1. Log on to your eTaxBC account
  2. Select Settings
  3. Under I Want To, select Change password
  4. Enter password information
  5. Select Save

Managing your email preferences

To manage your email preferences:

  1. Log on to your eTaxBC account
  2. Select Settings
  3. Under I Want To, select Manage email preferences
  4. If you no longer want to receive any emails from eTaxBC, uncheck the box(es) under Send Reminder Emails. Please also note that PST accounts now have the ability to select different return reminder schedules
  5. Select Submit

Adding your payment channel information

Before you can make a payment in eTaxBC, you must add a payment channel (your bank account information). Payments can only be made through Canadian Financial Institutions. You can add as many payment channels as you need.

To add a payment channel:

  1. Log on to your eTaxBC account
  2. Select Settings
  3. Select the Payment Channels tab
  4. Select Setup new payment channel under the individual or business you want to setup the payment channel for
  5. Fill out your banking information with your transit, institution, and account number
  6. Select Yes to agree to the Pre-Authorized Debit (PAD) Agreement
  7. Select Save

Entering your bank account information into eTaxBC won't result in automatic withdrawals from your bank account when you file your return. You must still authorize your payment for every filing period.

Removing your payment channel information

To remove or cease a payment channel:

  1. Log on to your eTaxBC account
  2. Select Settings
  3. Select the Payment Channels tab
  4. Under My Payment Channels, select the payment channel you wish to remove
  5. Select Remove this payment channel at the bottom
eTaxBC online services

Manage your account, file returns or make payments online using eTaxBC.

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Learn more about eTaxBC

eTaxBC is a convenient online service that allows you to manage your account, file returns, make payments and communicate with ministry staff.

Find out what eTaxBC can do for you and what types of accounts are available in eTaxBC.

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Contact information

Our eTaxBC help desk is available on weekdays from 8:30 am - 4:20 pm Pacific Standard Time.