Customizing your Account Preferences in eTaxBC

You can customize your account preferences in eTaxBC by:

Changing your password

To change your password to your account:

  1. Log on to your eTaxBC account
  2. Click on Profile Settings in the top right corner
  3. Under "I Want To” in the top right corner, click on Change password
  4. Enter password information
  5. Click Save

Managing your email preferences

To manage your email preferences:

  1. Log on to your eTaxBC account
  2. Click on Profile Settings in the top right corner
  3. Under “I Want To” in the top right corner, click on Manage Email Preferences
  4. If you no longer want to receive any emails from eTaxBC, uncheck the box(es) under Send Reminder Emails. Please also note that PST accounts now have the ability to select different return reminder schedules.
  5. Click Submit

Adding your payment channel information

Before you can make a payment in eTaxBC, you must add a payment channel (your bank account information). Payments can only be made through Canadian Financial Institutions.  You can add as many payment channels as you need.

To add a payment channel:

  1. Log on to your eTaxBC account
  2. Click on the appropriate account
  3. Click on the Settings button next to “Account” in the top left corner
  4. Click on the Change button next to “Default Payment Channel” in the top right corner
  5. Click the Add button in the top right corner
  6. Fill out your banking information with your transit, institution and account number
  7. Click on the Pre-Authorization Debit Agreement link
  8. Check the checkbox to agree to the terms and conditions
  9. Click OK
  10. Click Save

Entering your bank account information into eTaxBC won't result in automatic withdrawals from your bank account when you file your return. You must still authorize your payment for every filing period.

Removing your payment channel information

To remove or cease a payment channel:

  1. Log on to your eTaxBC account
  2. Click on Profile Settings in the top right corner
  3. Under “I Want To” in the top right corner, click on Manage payment channels
  4. Under “My Payment Channels”, click on the name of the financial institution
  5. Click the Cease button in the top left corner

If you have added two or more payment channels and you cease your default payment channel, you will need to pick a different default payment channel. Your default payment channel is not automatically set.