Addictions, Alcohol and Other Substances

Find addictions & substance use services & information

Addiction to alcohol and other drugs, or the overuse of alcohol and other drugs, is called a substance use problem. Alcohol or other drug use becomes a problem when it causes harm to you or others. Non-drug addictions, such as gambling, can likewise cause harm.

It is important to know that no matter how you are feeling, you are not alone. Whether you are looking for information and support for yourself or for a loved one, help is available. Keep reading for an overview of how to find information and get the support you need.

Immediate Support

If you or someone you know needs immediate help, call one of these numbers:

  • 9-1-1: Call 9-1-1 if you are having a medical emergency. Available 24 hours a day.
  • 310-Mental Health: Call 310-6789 (no area code needed) toll-free anywhere in B.C. to access emotional support, information and resources specific to mental health and substance use issues. Available 24 hours a day.
  • 1-800-SUICIDE: Call 1-800-SUICIDE (1-800-784-2433) toll-free anywhere in B.C. if you or someone you know is in crisis. The Crisis Centre provides mental health or substance use support. Available 24 hours a day.
  • Kid’s Help Phone: Call 1-800-668-6868 to speak to a professional counsellor. Available 24 hours a day.

Overdose Prevention and Response in B.C.

Overdose Prevention and Response in B.C. provides information on what you need to know about drug-related overdoses, how to respond to an overdose (including how and when to use Naloxone), and tips to prevent an overdose.

If you suspect an overdose, call 9-1-1 right away and follow SAVE ME protocol while waiting for first responders. If you or someone you know has a history of using substances, consider carrying a naloxone kit.

Recovery is Possible – Substance Use Treatment in B.C.

Just as each person’s life path is unique, a route that leads to problematic substance use is also unique. Similarly, how and why a person comes to seek recovery is influenced by a variety of factors. The first step is the decision to get help.

Recovery Services & Treatment Support provides information on the various treatment options available for problematic substance use (including opioids) and will help you decide which to discuss with your health care provider.

Services and Resources Available

Online Directory Search for services available across the Province and in your community or check out the following phone, in-person, online, and chat or text services and resources to get started.

Phone Services

If you or someone you know needs help, call one of these numbers:

Emergency Help

For emergency help, call 9-1-1 or see Immediate Support.

Non-Emergency Help

  • BC Alcohol and Drug Information and Referral Service: Call 604-660-9382 in the Lower Mainland or 1-800-663-1441 toll-free anywhere in B.C. Available 24 hours a day.
  • HealthLink BC: Call 8-1-1 (toll-free) if you need non-emergency health information or advice. Available 24 hours a day.
  • Kelty Mental Health Resource Centre: Call: 1-800-665-1822 toll-free from anywhere in B.C., or 604-875-2084 in the Lower Mainland, for peer support, assistance in navigating the mental health system and accessing resources, and information and education about mental health and substance use challenges. Available Monday to Friday from 9:30am to 5pm Pacific Time.

Email Services

  • BC Partners for Mental Health and Addictions Information: For help and support via email at bcpartners@heretohelp.bc.ca. Let them know where you’re writing from so they can provide community specific information. A volunteer will email you back within 3 business days.

Chat Services

  • Crisis Centre Online Chat: Get support, information and resources for adults in B.C. and Yukon. Online chat is available from noon to 1am Pacific Time.
  • YouthinBC Online Chat: Get support, information and resources for youth in B.C. and Yukon. Online chat is available from noon to 1am Pacific Time.

In-Person Services

There are a number of in-person treatment options which may include:

  • Individual and family counselling with a psychologist or counsellor.
  • Day treatment programs – you are there during the day but come home at night.
  • Residential programs – you stay at the treatment program site.
  • Support groups or self-help groups. For a listing of support groups in British Columbia please call 310-6789 (no area code needed) 24 hours a day.

You can search for in-person services and resources available across B.C. using the online directory, or visit your health authority website to find services and resources in your area.

Online Resources

  • BC Mental Health & Substance Use Services: Provides a range of specialized mental health and substance use services for adults across the province.
  • HeretoHelp: Provides information related to mental health and substance use. Their website includes personal stories, self-help resources, and information about getting help now.
  • Kelty Mental Health Resource Centre: Provides mental health and substance use information, resources, and peer support to children, youth and their families from across B.C.