About the Dispute Resolution Office
The Ministry of Justice's Dispute Resolution Office (DRO) develops and implements dispute resolution services and justice transformation projects with administrative tribunals, courts, government ministries and agencies and external organizations.
The DRO’s objective is to foster transformational change in the justice system, with a particular focus on enhancing access to justice, as well as cutting cost, complexity and delay. Initiatives of the Dispute Resolution Office are guided by the ministry's alternative dispute resolution policy and include:
- Leading transformation projects in the administrative justice system, such as the development and implementation of the Civil Resolution Tribunal Act.
- Designing early settlement opportunities for family cases in Provincial Court, such as the Child Protection Mediation Program and the requirement for people to attend a Parenting After Separation session before appearing in court
- Developing effective Public Legal Education and Information (PLEI) programs to help British Columbians resolve disputes early and access the right justice services at the right time
- Supporting the development of human rights in British Columbia through support for early resolution services, amendments to the Human Rights Code, and reports on British Columbia’s international human rights obligations