Helping Yourself

At the justice access centres, we know you may be able to solve your own problems and issues with easy access to the right information. Everyone is welcome to ask us for information and to use our self-help resource room. Here, you can do it yourself or take advantage of one-on-one help from our staff, who can show you how to use the resources, such as booklets, videos and websites. If we don’t have the materials you need, we will refer you to resources outside of the centre that can help you.

We're here to help you with family and civil law issues, including:

  • Separation and divorce
  • Guardianship, parenting arrangements or contact with a child when there is a separation or divorce
  • Child and spousal support
  • Parenting after separation issues
  • Family Law Act protection orders for prevention of family violence
  • Housing (rental and owned)
  • Income security
  • Employment issues
  • Debt and finances
  • Wills and estates
  • Human rights
  • Consumer issues
  • Employment insurance (EI)
  • Workers’ compensation
  • Immigration and refugee matters (not available at the Nanaimo centre)

The centres do not deal with criminal issues, small claims court forms and filings and some other specific legal solutions.