It is a vital and highly technical role that involves:
- Handling all radio transmissions
- Receiving and responding to initial fire reports
- Monitoring and implementing all safety procedures for personnel, aircraft and equipment
- Transmitting, receiving, relaying and documenting communications between various people and groups
- Operating computers, telephones, facsimiles and printers
- Taking on other projects and tasks as needed
Dispatchers must be able to stay calm and focused in emergency situations, know how to multitask effectively, and be willing to work extended periods with minimal time off during the summer.
Read the full dispatcher position description (PDF)
Jump to Frequently Asked Questions
Carefully review the “Selection Criteria” section of the dispatcher position description document. Important note: It is the responsibility of the applicant to clearly identify how they meet the preferred qualifications.
The dispatcher job competition opens in November of each year. Interested applicants should download and submit an application package (PDF) to the location(s) of their choice by the end of the third week of February. All application packages must be received by 4:30 p.m. on the day of the application deadline.
Coastal Fire Centre - Parksville, B.C.
Kamloops Fire Centre - Kamloops, B.C.
Southeast Fire Centre - Castlegar, B.C.
Provincial Airtanker Centre - Kamloops, B.C
Q: What happens next after I apply?
A: If your application passes initial screening, you will be contacted by phone to attend an interview. We will only contact applicants who successfully pass the initial screening criteria and who will be invited for an interview. If your application is incomplete or late, your application will not be considered but you are encouraged to reapply again the following year.
Q: What if I want to apply to multiple locations?
A: You may apply to more than one location. Send your application to the locations of your choice.
Q: How can I get more information on my status throughout the process?
A: You may contact the person listed for the relevant fire centre. The recruiting process can be quite lengthy and the timeline can vary slightly between fire centres due to off-season staffing levels. The general timeline for the fire season recruiting process is:
- Third Friday in February - application deadline for all fire centres
- Late February - application screening
- February/March - interviews in various locations in B.C.
- March/April - job offers for upcoming fire season
Q: Why is multitasking so important?
A: Dispatchers are required to monitor various computer programs and radio channels. Activity in the dispatch centre is often hectic and dispatchers that are unable to multitask will not be able to handle the increased activity.
Q: How long is the interview process?
A: The interview process takes approximately 2.5 to 3 hours. It consists of a panel interview, a typing test and a computerized call response test.