Quick Tips for Landlords & Tenants

Find guidance and information for common topics about renting.

Tenants must provide written notice to end the tenancy before the day the rent is due.

Landlords must provide written notice using an approved form to end the tenancy.

The landlord must provide written notice to enter the rental unit – it must be received by the tenant at least 24 hours before entry (unless the tenant agrees).

The landlord and tenant must do a condition inspection together when the unit is empty before moving in and after moving out.

Use the following form to list all damages that exist – it must be signed by both the landlord and the tenant:

Landlords must also:

Tenants must pay the full rent on or before the day it's due:

Landlords can:

Making a direct request is an alternative option for landlords ending a tenancy for unpaid rent or utilities. After receiving a 10 Day Notice to End Tenancy, tenants have five days to either dispute the notice or pay the outstanding rent or utilities. If not, a landlord can apply for an Order of Possession and Monetary Order through the Direct Request process.

Landlords need to make sure their tenants have quiet enjoyment of the rental unit.

Tenants must not interfere with or disturb another occupant, neighbour, or the landlord.

Landlords must:

  • Keep the rental unit in a condition of repair that complies with health, housing and safety standards
  • Do emergency repairs without delay

Tenants must:

  • Keep the rental unit clean and sanitary
  • Repair any damages they cause
  • Inform the landlord in writing of needed repairs

Find out more:

 

Landlords must provide tenants with a 24-hour emergency contact name and number.

They must also change the locks when a tenancy starts, if the tenant requests it. Locks cannot be changed during the tenancy unless both the landlord and tenant agree.

Landlords can ask for a security or damage deposit – it cannot be more than half of one month’s rent. They can also only ask for one pet damage deposit, no matter how many pets a tenant has.

Deposits must be returned to a tenant within 15 days from the end of the tenancy – as long as the tenant has provided their forwarding address in writing.

In order to keep all or part of a deposit, a landlord must either

 
Solving problems and dispute resolution

Try resolving the conflict on your own. The landlord and tenant should meet, put forward suggestions for a solution, and finalize an agreement in writing.

If the dispute can’t be resolved, formal dispute resolution might be the best solution. Both tenants and landlords have the right to apply for dispute resolution.

Decisions and orders are final and binding – participants must comply with them.

Making a direct request is an alternative option for landlords ending a tenancy for unpaid rent or utilities. After receiving a 10 Day Notice to End Tenancy, tenants have five days to either dispute the notice or pay the outstanding rent or utilities. If not, a landlord can apply for an Order of Possession and Monetary Order through the Direct Request process.

 
Tenancy agreements

All residential tenancies require an agreement in writing.

Landlords must give a copy of the agreement to the tenant within 21 days of starting the tenancy. Changes can only be made by mutual consent and should be documented in writing.

 

The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: July 15, 2016.