Apply for Dispute Resolution

Submit an application along with any supporting documentation and evidence.


Apply Online Using a BCeID

Step 1Log in with a BCeID

If you don’t have a BCeID: Register for a Basic BCeID (External Link).

Step 2:  Complete your online application.

Step 3:  Follow instructions from the Residential Tenancy Branch for assembling or picking up the hearing package and serving it on the respondent.

Video: Apply Online in Three Easy Steps


Complete a Paper Application

Step 1:  Download and print a copy of the application form.

Applications also can be picked up at a Residential Tenancy Branch office or Service BC location.

Step 2:  Complete the application form and submit to a Residential Tenancy Branch office or Service BC location.

Note:  for applications that are not submitted in person to the Residential Tenancy Branch or a Service BC location:

  • include a phone number where the Residential Tenancy Branch can reach you during the daytime to arrange a location for you to pick up the hearing documents within three days after your application is accepted
  • pay the application fee by Money Order payable to the Minister of Finance
  • if applying for a fee waiver, include a completed Application to Waive Filing Fee (PDF) and supporting documents
  • if any of the essential information or documentation is missing, your application will not be considered submitted and you may miss your deadlines
  • applications are considered received when the Residential Tenancy Branch receives the completed documentation and payment, not when you send it

Step 3: Follow instructions from the Residential Tenancy Branch for serving the hearing package on the respondent.

Time-Sensitive Applications

Some applications must be submitted within a certain amount of time, like claims against a deposit or to cancel a notice to end tenancy. If it's close to the deadline for applying, it's best to submit an application in person to a Residential Tenancy Branch office or Service BC location.

Pay the Filing Fee

Application filing fees are non-refundable. The total fee depends on each application.

There are some cases where the fee can be waived.

The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: November 17, 2016.

Know Your Stuff

Direct Request

Follow the Rules

Submitting Evidence

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