Residential tenancies

Tenants and landlords can find information to guide them from the start of a tenancy to the end. Learn what tools and resources are available and what to do if you need help.

For support in your preferred language, call 1-800-665-8779.

Services and information topics

Start a new tenancy

Learn about your rights and responsibilities as a tenant or a landlord when starting a tenancy. 

During a tenancy

Learn about tenants' rights and landlords' responsibilities once a tenancy is underway. Tenancies are considered to be ongoing once a tenant has paid the security deposit to their landlord. 

End a tenancy

Landlords and tenants must end tenancies lawfully. Learn about landlord and tenant rights and responsibilities when ending a tenancy.

Rent

Tenants and landlords have roles, rights and responsibilities related to paying rent and rent increases. Tenants must pay their full rent on time as required in their tenancy agreement.

Sell a rental property

When a landlord plans to sell a rental property, the tenancy continues. The landlord cannot end a tenancy because they want to sell a rental unit. Learn more about selling a rental property.

Solve tenancy problems

When landlords and tenants have a conflict, they should try to talk things out. If they're unable to resolve the issue through conversation or mediation, they can apply for dispute resolution or submit a complaint for investigation.

Manufactured homes

Manufactured home tenancies in British Columbia are different from residential tenancies. Learn about the rights and responsibilities of landlords and tenants in manufactured home tenancies.

Tenancy forms, resources and calculators

Find tenant and landlord forms, resources and calculators.

Contact the Residential Tenancy Branch

The Residential Tenancy Branch provides information, resources and dispute resolution services for tenants and landlords. 

I need help

Find the support you need to answer questions and resolve tenancy issues.