Modernizing B.C.’s Taxi Industry

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British Columbia plans to introduce a series of improvements to help the taxi industry modernize and remain competitive in anticipation of ride-sharing services coming to British Columbia by the holiday season at the end of 2017.

In recognition of the important and long-standing role of the taxi industry in providing passenger transportation services in the province, the government intends to introduce a number of improvements that will ensure a level playing field in B.C. ​​

  • New app-based technology: The Province will invest up to $1 million to help the taxi industry develop an app with the capability of shared dispatch to allow the taxi sector provincewide to better compete with new entrants to the market, and allow the public to hail and pay for a taxi with a smartphone in the same way that they would for a ride-sharing service.
  • Crash prevention technology: ICBC will invest up to $3.5 million in the taxi sector to install crash avoidance technology in all B.C. taxis. This technology will improve passenger safety and help avoid crashes. An ICBC pilot showed that this technology led to a 61% reduction in at-fault, rear-end crashes and a 24% reduction in all crashes.
  • Insurance products: ICBC has been collaborating with the taxi industry to streamline the claims process, and is committed to working with the industry to improve their insurance to make it more flexible and cost effective, which could save taxi drivers significantly. Depending on the number of kilometres they drive, these savings could be in the range of 25%.
  • Reduced red tape: The Province will work with municipal governments and the taxi industry to remove red tape and overlap within the system, which will save drivers money.
  • Exclusive rights to street hailing for taxis: Taxis will retain exclusive rights to be hired by phone, at a taxi stand or flagged down at the curb.
  • Pick-up/drop-off anytime, anywhere: Ride-sharing companies typically operate across municipal boundaries. To ensure a level playing field for the taxi industry, the Province will work with municipalities and other stakeholders to allow all drivers, including taxis, the same access to provide services wherever and whenever a passenger needs a ride.
  • Open up taxi supply: The Province will work with municipalities to address the current shortage of taxis and vehicles for hire, which will provide more choice, accessibility and opportunity for both consumers and drivers.

In addition to these improvements, the Province will require the same safety standards for both taxis and ride-sharing providers in order to protect the public and drivers. As part of this, Class 4 licenses will be phased out for taxi drivers, and taxi and ride-sharing companies will be responsible for maintaining records that prove:

  • All drivers have an unrestricted driver’s licence (no graduated licences) and are at least 19 years of age.
  • All drivers have passed a criminal record check for past convictions of violent or sexual offenses as well as other offenses.
  • All drivers have passed a safe driving record check.
  • Vehicles have passed regular mechanical inspections.

The Province will make sure that appropriate safeguards are in place to protect consumers through fair and transparent pricing.

These proposed improvements are the result of extensive feedback and consultation with stakeholders throughout the province, including the taxi and limousine industry, local governments, business associations, accessibility groups, and transportation network companies.


For feedback on this initiative please contact TRAN.WEBMASTER@gov.bc.ca


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