Administering a Group Plan

This Medical Services Plan (MSP) Group Procedure Guide section is designed to help you in the administration of your organization’s group medical coverage. Definitions and regulations are outlined and we have provided instructions to assist you in the completion of our various forms.

This guide provides a general outline only. All information is subject to change in accordance with the provisions of the Medicare Protection Act and Medical and Health Care Services Regulation, and the Hospital Insurance Act and Regulations. If a discrepancy exists between the guide and the legislation, the legislation will prevail.

• Setting Up a Group Plan
• Adding Members
• Changing Members' Account Information
• Adding, Updating and Removing Members' Dependents
• Cancelling Members' Benefits
• Changing Your Company Name
• Cancelling Your Group Plan
• Other Information
• Paying Your Invoice

Monitoring Your Group Plan Membership

Health Insurance BC provides MSP Group Plan administrators with information on their plan membership through two types of monthly mailed letters:

• Confirmation of MSP Group Account Changes. This letter indicates any changes to membership in the previous calendar month, including new additions and cancellations, with the associated account numbers/PHNs and effective dates. It is sent to all MSP Group Plans by default (if there were any changes in the past month).
• Summary of MSP Group Account Enrolment. This letter lists all members of an MSP Group Plan, with the associated account numbers/PHNs and number of individuals covered with each account holder. It is available upon request by an MSP Group Plan administrator, and can be provided on an ongoing monthly basis, or as a single issuance.

Please contact HIBC to request the Summary of MSP Group Account Enrolment letter, or to discontinue subscription to either letter type.