Facility and Residence Reports

Assisted Living Residences

People residing in assisted living residences, including those that are not publicly subsidized, are protected by provisions under the Community Care and Assisted Living Act. The role of the Assisted Living Registrar, as set out under this Act, is to protect the health and safety of adults who can make decisions on their own behalf but require a supportive environment due to physical and functional health challenges. The Registrar administers these provisions, which require assisted living operators to register their residences and meet provincial health and safety standards.

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The Assisted Living Registrar posts substantiated complaint information reports, following an investigation, that provide a high level summary of information on assisted living residences and may result in loss of registration if not remedied. These reports include the type of concern or complaint reported to the Registry, and are presented in a way that does not compromise the personal privacy of residents.

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Residential Care Facilities

Residential care facilities, including those that are not publicly subsidized, are licensed under the Community Care and Assisted Living Act, or licensed or designated under the Hospital Act, and are subject to regular inspection and monitoring under these Acts.  Facilities must meet minimum health and safety requirements, and are currently inspected on a routine basis by health authority community care licensing officers and/or health authority program staff.  Any concerns that a facility does not meet regulatory requirements or that the health and safety of a facility resident is at risk are investigated by the health authorities.

Health authorities post summary inspection reports on their websites for routine and follow-up inspections of facilities licensed under the Community Care and Assisted Living Act or licensed or designated under the Hospital Act that include information relating to substantiated complaints, as well as inspections.

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The Director of Licensing is appointed by the Minister of Health and is responsible for overseeing community care licensing in BC. The Community Care and Assisted Living Act provides the Director of Licensing with specific powers, as well as with the ability to specify policies and standards for practice for community care facilities.

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