eHealth Disclosure Directives

Starting in July 2009, new regulations will allow British Columbians to apply disclosure directives to their eHealth Electronic Health Record (EHR).

A disclosure directive is a tool that gives you the right to choose who can access information within your electronic health record.

Apply a Disclosure Directive to Your Electronic Health Record

Step 1. Call or Download

You can download a disclosure directive form online or ask to have one mailed to you.

By phone, a customer service representative can answer your questions about the disclosure directive service. They will also ask to confirm your demographic information, including your CareCard number.

By Phone:

Health Insurance BC Contact Centre (HIBC)
Lower Mainland: 604-683-7151
Elsewhere in BC: 1-800-663-7100

Downloadable Forms:

  • Adult Disclosure Directive Form (PDF, 607KB)
    This form is for individuals 19 years of age or older who want to apply or revoke a disclosure directive to laboratory data within their Electronic Health Record.
  • Parent on Behalf of Child Disclosure Directive Form (PDF, 610KB)
    This form is for a parent or guardian on behalf of their children. A parent or guardian must complete a separate form for each child to apply or revoke a disclosure directive to laboratory data within their Electronic Health Record.
  • Minor Disclosure Directive Form (PDF, 608KB)
    This form is for individuals 18 years of age or under. A minor must be able to demonstrate that he or she understands the nature and consequences of making a disclosure directive, to make or revoke a disclosure directive for him or herself.
  • Guardian on Behalf of Adult Disclosure Directive Form (PDF, 614KB)
    This form is to be completed by a guardian making or revoking a disclosure directive on behalf of another adult.

Step 2. Fill out and submit a disclosure directive application form.

Once you have learned more about disclosure directives, and you would like to proceed, you need to fill out the form and mail it to:

Disclosure Directive Service
PO Box 9688 Stn Prov Govt
Victoria, BC V8W 9P8

Step 3. Receive your disclosure directive receipt in the mail.

After you have sent in your form and required documentation and it has been processed, you will receive a receipt in the mail. Once you’ve received the receipt, you will need to call HIBC at the numbers listed above to proceed. The receipt will contain a secret code which you will need to provide to the HIBC customer service representative over the phone.

Step 4. Establish your keyword.

Sharing your secret code with a customer service representative confirms your identity and allows you to proceed with applying a disclosure directive and adding the keyword to your electronic health record.

The customer service representative will review the keyword rules with you. You will share your keyword with the representative and they will complete the process of adding a disclosure directive to your electronic health record.

Step 5. Using your keyword.

Once a disclosure directive has been applied to your electronic health record, you will need to share your keyword if you would like a health professional to see your personal health information.