NRS SDLC Operations/Sustainability

The natural resource sector (NRS) system development life cycle (SDLC) operations and sustainability phase includes product stabilization, post implementation review, achieving project material, and releasing team members from the project.

The mandatory deliverables are the minimum required for a project. Additional deliverables will be decided on with the project management office (PMO).

Standards and Guidelines

This is a formal document authorizing closure at the end of a project. It provides agreement to wrap up all the deliverables and initiates the release of funding, human resources, and contracts. The closure process involves a review and acceptance of major deliverables and project documentation. The document may highlight any deficiencies in expectations in outcomes and required steps for resolution.

This document requires sign-off by the project sponsor, project manager, and potentially other key stakeholders. For Corporate Services for Natural Resources Information Management Branch managed projects, the business portfolio manager and Chief Information Officer are also signatories.

Template

No template is available at this time.

Deliverable Requisite

Use will be determined in consultation with the project management office.

Samples

There is no sample currently available

The checklist includes the key deliverables and activities that need to be done to formally complete the project or phase.

Standards and Guidelines

The standard is to use the template provided to guide the close out of the project or phase.

Templates

Deliverable Requisite

The Close-Out Checklist is mandatory for all project levels and categories.

Samples

There is no sample currently available

A review of lessons learned is when the project team takes time to assess what went well, what areas could be improved upon and makes recommendations going forward for the team and/or the organization. 

Lessons learned are to be documented at the end of a project as well as throughout the project life cycle, as required.

Also reference Post Implementation Review if the project is planning to evaluate investment results.

Standards and Guidelines

The standard is to use the templates provided to guide the evaluation of the effectiveness of the project and determine if there are improvements that could be made in the next project.

LEAN BC is a centre for LEAN methodologies and continuous process improvement resources.  The LEAN BC tools and templates site includes a post implementation review template that could be adapted to lessons learned for NRS IM/IT projects.  (BC Gov only)

Templates

Deliverable Requisite

A post project review and lessons learned is mandatory for every project.

Samples

Samples are not available at this time

 

Key Performance Indicators (KPIs) and Benefits Measurements

Standards & Guidelines

During the project different objectives, key success factors, benefits and KPIs should have been identified in order to help manage the project and assess project success and value.

This deliverable is focused on describing the benefits realized or to be realized with successful completion of the project. Quantify where possible, including any return on investment or  return on value in terms of other benefits.  Also describe immediate realization of benefits, or are benefits realized over a longer-term.

Additional Reference Material:

Learn about documenting and tracking key success factors, key performance indicators, measurements, and actions for improvement.

The concept case, business plan, project charter, and master project plan are sources of documented objectives, outcomes, and benefits.

Templates

No template is available at this time.

Deliverable Requisite

Deliverable requisite will be determined with the project management office.

Samples

Samples are not available at this time

This is the stage gate review meeting, where a group of stakeholders meet when a stage gate is reached and assess the readiness of the project to move into next phase.

Participants include:

  • Project sponsor (or delegate)
  • Project manager 
  • Business area
  • Strategic Planning & Project Management Office
  • Representation from Architecture
  • Client Business Solutions

The group will make one of three decisions about next steps for the project:

  1. Proceed as planned: Project has met its stage gate criteria and project can proceed to next phase 
  2. Proceed with remedial action: Project has met certain stage gate criteria and can proceed to next phase provided unaddressed needs are addressed immediately
  3. Rework required: Project has not met its stage gate criteria and project cannot proceed to next phase unless criteria is met

The gating process ensures that projects are examined at key decision points and provides assurance that projects can progress successfully to the next stage. 

This gate is to ensure a common understanding and agreement with the project requirements, design, build/test and/or deployment.  During this gate the project should be maintaining focus on goals, objectives, approach, scope, schedule, and budget and making required adjustments to the project in order to best ensure success.

There are three primary roles for the stage gate:
1. Presenter, likely the project manager
2. Facilitator, likely the PMO
3. Chair, a decision making role

Depending on the project, the individuals in the roles may be different.  This will be discussed during the project initiation meet with the PMO.

The purpose of a Post-Implementation Review (PIR) is to evaluate the investment after the project has completed.  

This review is conducted to (1) examine differences between estimated versus actual investment costs and benefits and possible ramifications for unplanned funding needs in the future and (2) extract "lessons learned" about the investment selection and control processes that can be used as the basis for management improvements.  Similarly, PIR's should be conducted for projects that were terminated before implementation to identify supplemental uses of the investment as well as identifying potential process improvements.

Also reference if there are plans to evaluate the effectiveness of the project execution and document improvements for the next project.  Lessons learned are usually included in an NRS PIR.

Standards and Guidelines

The standard is to use the templates to guide the evaluation of the project’s results in relationship to the initial investment plans and intended outcomes.

The framework documents provide guidance on the structure of PIR’s and project evaluations:

Post Implementation Review framework background (PPT) (B.C. Government access only)

Project Evaluation Framework (DOC) (B.C. Government access only)

Templates

Deliverable Requisite

A PIR is mandatory for moderate and complex project levels.

Samples

There is no sample currently available