Awaiting Other Income

Overview

Hardship assistance is provided to applicants for income assistance who meet all other conditions of eligibility for assistance except they are waiting for income from another source.  This category of hardship assistance is called Awaiting Other Income.

Hardship assistance is provided on a temporary basis, for only one month.  If further hardship assistance is required, eligibility must be re-established each month.

Hardship assistance in this category is limited to three consecutive months during which time clients are expected to receive this other source of income.  Once a family unit has received hardship assistance for three consecutive months without having received this other source of income, they are not eligible for any additional hardship assistance in any of the duration limited categories for a period of three consecutive months

Awaiting Other Income is available to applicants under the Employment and Assistance Regulation.  Applicants eligible under the Employment and Assistance for Persons with Disabilities Regulations would receive disability assistance, rather than hardship assistance, while awaiting other income.

Policy

Effective: October 1, 2016

Hardship assistance issued under Awaiting Other Income is available to applicants for income assistance and their adult dependants who are awaiting other income, including income from any of the following:
 

  • retroactive benefits from Canada Pension Plan (CPP)
  • Old Age Security (OAS)
  • Veterans Affairs Canada
  • WorkSafeBC

It is also available to those who are in the two-week Employment Insurance (EI) waiting period.

Hardship assistance in this category is limited to three consecutive months during which time clients are expected to receive this other source of income. Once a family unit has received hardship assistance for three consecutive months without having received this other source of income, they are not eligible for any additional hardship assistance in any of the duration limited categories for a period of three consecutive months

Hardship assistance is provided on a temporary basis, for only one month.  If further hardship assistance is required, eligibility must be re-established each month.  All cheques will be automatically directed to the local office for a monthly review of eligibility.

The Supervisor may approve hardship assistance beyond the three months in exceptional situations only.  These cases should be monitored closely and issued one month at a time.

Applicants awaiting other income must be advised upon application of the duration limits.

Applicants with the Person with Disabilities designation who are awaiting other income should be issued disability assistance rather than hardship assistance.

Hardship assistance issued under this category is repayable through a repayment or assignment depending on the type of income awaited. For assignments or consent to deduction forms, such as CPP, Worksafe, or Employment Insurance (other than EI Maternity, Parental or Special Benefits for Parents of Critically Ill Children), the person who is expecting the income must sign the form. Applicants for income assistance, and their dependants, are required to complete the appropriate repayment form but are eligible for continued hardship assistance while awaiting other income.

Where a person is awaiting other income and the value of the anticipated income is known, a Promise to Pay (HR2664) should not be issued once the hardship assistance issued exceeds the value of the anticipated income.

[For information on the requirement to pursue other income, see Related Links – Pursuing Income.]

[For more information on repayment agreements, see Related Links – Recoveries – Policy – Repayment Agreements – Repayable Benefits by Deduction from Ongoing Assistance.]

[For more information on promise to repay, see Related Links – Recoveries – Policy – Promise to Repay – Recovery of Repayable Benefits at a Future Date.]

[For an overview of eligibility for hardship or the hierarchy of hardship codes, see Related Links – Eligibility for Hardship Assistance.]

Once the hardship reason no longer exists, cases must be re-assessed to determine if the family unit meets the eligibility criteria for income assistance.

Procedures

Effective: July 29, 2013

A Promise to Pay (HR2664) or designated repayment agreement or assignment document, is to be completed each time hardship assistance is issued under Awaiting Other Income. For assignments or consent to deduction forms, such as Canada Pension Plan (CPP), Worksafe, or Employment Insurance, the person who is expecting the income must sign the form.

A Supervisor must approve hardship assistance under this category that is issued beyond the three-month duration.

[For more information on promise to repay, see Related Links – Recoveries – Policy – Promise to Repay – Recovery of Repayable Benefits at a Future Date.]

[For more information on repayment agreements, see Related Links – Recoveries – Policy – Repayment Agreements – Repayable Benefits by Deduction from Ongoing Assistance.]

Effective: October 1, 2012

Family units that include an applicant for Employment Insurance (EI), who is not a dependent child, should be issued hardship assistance under Awaiting Other Income during the two-week waiting period when EI is not payable and the client has completed the required work search period.  The two-week waiting period is calculated as lasting until the second Saturday following the week of EI application.

The amount to be repaid includes any pro-rated support and also includes any shelter issued at the time of application.

Hardship assistance issued under this category to those in the two-week waiting period is repayable for all who receive it.

If it is later determined that applicants or recipients are not eligible for EI, then a corresponding Credit Memo Service Request must be completed to reverse the debt.

Example

A single person (returning client) enquired about income assistance on Monday, August 25, which makes the end date of the three-week work search period Friday, September 12. 

On Monday, September 8, the applicant applied for EI, which means the two-week waiting period starts on Monday, September 8 and ends on Saturday, September 20 (the second Saturday after EI application).

On Monday, September 15, the applicant signed the application and was determined to be eligible for hardship assistance while the EI claim was being processed.  For September the applicant would be eligible for:
 

  • Awaiting Other Income on repayment
    • pro-rated support for five days (remainder of two-week waiting period)
    • shelter for September if required
  • Awaiting EI Benefits on assignment
    • pro-rated support from September 20 until the end of the calendar month (10 days in this example)

[For more information on hardship assistance issued while awaiting EI, see Related Links – Awaiting EI Benefits]

Effective: December 1, 2003

An HR2664 must be signed for the first month of assistance, and an Assignment – Veterans Affairs Canada (HR2098) [see Forms and Letters] must be completed for subsequent months of assistance.

Effective: December 1, 2003

An Assignment WorkSafeBC (HR2100) [see Forms and Letters] is completed after applicants make a WorkSafeBC claim. Once a WorkSafeBC claim is denied, applicants may receive income assistance or disability assistance, even if they are appealing the WorkSafeBC claim. An assignment is no longer required once a client is eligible for income assistance or disability assistance.

Effective: September 1, 2006

A federal Consent to Deduction and Payment, Canada Pension Plan (ISP1613) must be completed if the total repayment amount is more than $50 [See Additional Resources].

Effective: September 1, 2006

If, at the time of application, applicants have been awarded a settlement and are waiting to receive this income, hardship assistance may be issued, and a Promise to Pay (HR2664) is completed.

[For more information on promise to repay, see Related Links – Recoveries – Policy – Promise to Repay – Recovery of Repayable Benefits at a Future Date.]

Effective: September 1, 2006

This category of hardship assistance applies only when the probate process has been completed and applicants are waiting to receive the pending income or assets. A Promise to Pay (HR2664) is completed.

[For more information on promise to repay, see Related Links – Recoveries – Policy – Promise to Repay – Recovery of Repayable Benefits at a Future Date.]

Effective: September 1, 2006

When hardship assistance is issued using a Promise to Pay (HR2664), a Repayment Agreement (HR2663A) is to be completed when clients start receiving income assistance instead of hardship assistance, or when they stop receiving assistance. [For more information on repayment agreements, see Related Links – Recoveries – Policy – Repayment Agreements – Repayable Benefits by Deduction from Ongoing Assistance.]

Effective: September 1, 2006

Applicants with the Person with Disabilities designation who are awaiting other income should be issued disability assistance rather than hardship assistance.  A manual Consent to Deduction and Payment, Canada Pension Plan (ISP1613) is to be completed when the applicant has applied for the Canada Pension Plan (CPP).  A manual Assignment of Benefits (HR2528) is to be completed for applicants until they receive Employment Insurance (EI) benefits or are found to be ineligible for EI.  Recipients are responsible to declare all income on a Monthly Report (HR0081).

Authorities and Responsibilities

Effective: April 19, 2004

Hardship – Awaiting other Income
Supervisor Approving hardship assistance issued under Awaiting Other Income category for more than three months

Frequently Asked Questions

 

Question   What is the procedure when the hardship reason no longer exists?

Answer   Once the hardship reason no longer exists, cases must be re-assessed to determine if the family unit meets the eligibility criteria for income assistance or disability assistance. If the family unit has additional eligibility criteria that must be met before they can receive income assistance (for example, completion of a work search) they may be re-assessed for another hardship category.

 

Question   What if WorkSafeBC claim has denied and is being appealed.  Is the applicant eligible for hardship assistance or income assistance?

Answer    Once a WorkSafeBC claim is denied, applicants may receive income assistance or disability assistance, even if they are appealing the WorkSafeBC claim.