Client Employability Profile

Overview

The Client Employability Profile (“Profile”) is an employment-planning tool used by ministry staff to identify a client’s personal barriers to employment and to determine the nature and severity of those barriers.  The Client Employability Profile is used to assist with the determination of eligibility for Persons with Persistent Multiple Barriers (PPMB).  It may also be used to assist with:

  • the development of a client’s Employment Plan (EP) or Voluntary Participation Plan (VPP) by identifying both of the following:
    • whether barriers to employment exist and to determine the degree or severity of the barriers
    • employment-related program or service referrals most appropriate to the client’s specific needs and abilities
       
  • the EP or VPP review process by reassessing client progress towards resolving barriers, determining their nature and severity and how each may be addressed.

The completion of the Profile is mandatory for those clients who score 15 or greater (designated as “employable with longer-term intervention”) on the Employability Screen.  However, ministry staff may use the Profile whenever necessary, regardless of clients’ Employability Screen scores.

Policy

Effective: October 1, 2012

The completion of the Client Employability Profile is a mandatory requirement for those clients who score 15 or greater on the Employability Screen and subsequently fall into the “employable with long-term interventions” category.  Ministry case workers may, at their discretion, administer the Profile to other clients as required to explore their potential barriers to employment.

The Profile may identify barriers related to:

  • employment search skills
  • education and training
  • literacy
  • transportation
  • child care
  • criminal record
  • shelter
  • health, excluding addictions
  • disability
  • communication skills

Completion of the Profile is a necessary step in determining whether clients meet the criteria for Persons with Persistent Multiple Barriers status.

The Profile may be used in determination of Employment Plan compliance where the client provides verification of legitimate mitigating circumstances interfering with their participation in ministry programs or services to determine if other barriers interfere with the client’s participation.

The Profile may be reapplied as necessary to ensure it accurately reflects the severity of barriers and the degree to which each barrier affects or limits a client’s ability to find and retain employment.  The new Profile may be used to amend the Employment Plan, as necessary.

Procedures

Effective: April 2, 2012
 

  1. Explain that the purpose of the Client Employability Profile is to identify whether barriers to employment exist and to determine the degree and severity of the barriers.
     
  2. Complete the Profile (HR2865) [see Forms and Letters]. The Profile contains the following eleven factors:
  • Work experience and job retention – Use suggested interview questions and client records to identify employment and employment maintenance history.  The client’s recent resume will assist in identifying and verifying employment history, skills, qualifications, knowledge, and experience.
  • Employment search skills – Use suggested interview questions to determine whether the client faces employment limitations due to limited employment search and planning skills – skills that support an effective search for employment.
  • Education and training – Use suggested interview questions and client records to review history of client’s participation in employment and training programs and services.
  • Literacy – Use suggested interview questions to determine client’s basic literacy level.  The Client Employability Profile is not intended as a formal literacy evaluation.
  • Transportation – Determine if the client has a personal mode of transportation.  If no, determine if the client is aware of local transportation options and if the location of current residence in relation to local transportation options severely limits the client’s ability to find and maintain employment.
  • Child care – Use suggested interview questions to determine if the client has reliable child care and if the client has a contingency plan to deal with child care crisis.  Lack of contingency or back up plans may impact the client’s employment search and subsequent employment.
  • Criminal record – Determine if the client has a criminal record.  If so, discuss the severity of the offence and to what degree that record may impact employability.
  • Shelter – Use suggested interview questions and client records to determine the adequacy of shelter to support a client’s employment search and subsequent employment.
  • Health, excluding addictions – Use the suggested interview questions and client records to determine if the client’s health does not limit employment options, affects employment options, or severely limits employment options.  The “severely limits employment” option is one of the factors that must be present in order for the ministry to determine eligibility for the Persons with Persistent Multiple Barriers (PPMB) category.
  • Disability – Use the suggested interview questions and client records to determine if the client’s disability does not limit employment options, affects employment options, or severely limits employment options.
  • Communication skills – Use the suggested interview questions and client records to evaluate the client’s communication skills.  Interpersonal and conflict resolution skills may impact employability.
  1. Complete Comments and Recommendations sections, including relevant information regarding the client’s current situation.

Note: Comments must be objective, factual, non-judgemental, and respectful of the individual.
 

  1. Attach the Profile to the completed Medical Report for referral to the PPMB Adjudicator for adjudication of PPMB status.

Frequently Asked Questions

 

Question    When should a Client Employability Profile be completed?

Answer    The Client Employability Profile should be completed when a client requesting PPMB status has scored 15 or greater on the Employability Screen.