Ministry of Forests, Lands & Natural Resource Operations Ministry Contacts


General Enquiries

Monday through Friday, 8:30 a.m.- 4:30 p.m., please contact:
250 387-1772

Government Communications and Public Engagement

For media enquiries, Monday through Friday, please contact:

Telephone: 250 356-5261

Deputy Minister's Office

Tim Sheldan
Deputy Minister
Telephone: 250 952-6500
Fax: 250 387-3291

Minister's Office


Telephone: 250 387-6240
Fax: 250 387-1040

Ministry Telephone Directory

Ministry of Forests, Lands and Natural Resource Operations Telephone Directory

FrontCounter BC

FrontCounter BC provides all British Columbia residents and companies with access to knowledgeable staff and assistance with natural resource inquiries. FrontCounter BC staff will:

  • Guide clients through required permitting and licensing forms.
  • Help clients complete strong application packages.
  • Interpret land information, maps, management plans.
  • Follow-up and track the status of applications filed.
  • Liaise between ministries, agencies, and governments.
  • Begin referral processes with First Nations.
  • Help identify and market economic development opportunities.

Toll-free: 1-877-855-3222 (N. America)
Outside N. America, please call ++1-604-586-4400

FrontCounter BC Contact Centre Hours of Operation are 8:30a.m. to 4:30p.m. -- Monday through Friday, excluding public holidays note not all offices are open over lunch hour – hours of service above are for our call centre only.

Enquiry BC Toll-free Service

Enquiry BC provides the following services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies:

  • basic provincial government information;
  • assistance in identifying the program or person that the caller needs to speak to;
  • government program or government employee phone / facsimile numbers or addresses;
  • assistance in identifying the level of government responsible for a program or services; and
  • toll-free transfer for callers who would otherwise incur a cost for obtaining information from or conducting business with the provincial government.

In Victoria: 250 387-6121
In Vancouver: 604 660-2421
Elsewhere in B.C.: 1 800 663-7867

Telephone Device for the Deaf (TDD)
In Vancouver: 604 775-0303
Elsewhere in B.C.: 1 800 661-8773

Hours of operation for Enquiry BC are 7:30 a.m. to 5 p.m. -- Monday through Friday


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