Replace Your Card

Lost, Stolen or Damaged BC Services Card

Follow these steps if your card has been lost, stolen or damaged:

BC Driver's Licence and Services Card or Photo BC Services Card

Non-Photo BC Services Card

  • Report your missing card by phoning Health Insurance BC as soon as possible.
    (Vancouver) 604 683-7151
    (Elsewhere in B.C.) 1 800 663-7100

Suspended, Seized or Revoked BC Driver’s Licence and Services Card

If your BC Driver’s Licence and Services Card is revoked for medical reasons or seized/suspended for other reasons, in an emergency, you will not be denied essential medical services.

As soon as possible, you should:

  • Call Health Insurance BC to get your Personal Health Number.
    (Vancouver) 604 683-7151
    (Elsewhere in B.C.) 1 800 663-7100
  • Visit an ICBC driver licensing office to get a replacement BC Services Card with your photo on it. Remember to take two acceptable pieces of ID. Bring your CareCard if you have it.

Why You Need ID

Proving your identity is required for many day-to-day activities like driving, cashing a cheque, or accessing health care services.

Learn why it’s important to have ID

Contact Information

To speak to someone, please contact us.

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