Past Surveys

2017

Collection period: February 14 – February 28, 2017
Collection method: Web
Contact: 1 888 447-4427, Work.Environment.Survey@gov.bc.ca 
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: January 5 - January 27, 2017
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: Working with BC Stats to develop and disburse two web-based survey’s, the Ministry of Finance, Revenue Solutions Branch (RSB), and their vendor partner, HP Advanced Solutions Inc., invite clients to provide feedback and feelings of satisfaction in relation to Information Management and Information Technology services (IM/IT) and the Revenue Management System (RMS).  IM/IT services include Application Production Support, Situation Management, Application Development and Enhancement, and Business Consulting. RMS is a software program that enables business functions, such as account management, billing, payment, reporting and collection, in a standardized and efficient manner. Since 2007, data has been collected on IM/IT services and the RMS. Examining trends and comparisons provide an opportunity for the RSB to continue to inform positive business decisions.

Collection period: February 1 – 15, 2017
Collection method: Web
Contact: 1 888 447-4427, BCStats.SurveyMail6@gov.bc.ca
Description: This survey, distributed to all employees of the Office of the Auditor General, measures the health of the work environments and employee engagement within the organization. Questions cover many aspects of employees' day-to-day work, physical environment and tools, development and performance, co-workers, supervisors, the organization in general, and commitment to the work unit and the larger organization.

Collection period: January 16 – January 27, 2017
Collection method: In-person intercept survey
Contact: 1 888 447-4427
Description: Eight Service BC offices were chosen for in-person intercept surveys: Prince George, Dawson Creek, Victoria, Courtenay, Vernon, Grand Forks, Chilliwack and Fort St. John. The most recent Common Measurements Tool (CMT) Question Bank was used. The CMT allows for the future possibility of benchmarking results against other public service organizations that also use this tool. The survey was conducted by NRG Research Group.

Collection period: February 14 – February 24, 2017
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: During this period, BC Stats will be inviting online customers to rate their satisfaction with an online service they used within the last 6 months.

Collection period: March 27 - April 7, 2017

Collection method: Web

Contact: 1 888 447-4427, Work.Environment.Survey@gov.bc.ca

Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

 

2016

Collection period:  April 13 – April 27, 2016
Collection method: Email invitation to online survey
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: August 2009 – November 2016
Collection method: Telephone and web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The BC Labour Market Agreement Outcomes Survey is conducted by Advanis on behalf of program service providers, BC Stats, and the Ministry of Jobs, Tourism and Skills Training. The survey follows-up with participants who took a course or program, or received services or funding through a program funded by the BC Labour Market Agreement. Participants are called or emailed approximately 3 and 12 months after they complete or substantially complete their program. The survey asks participants questions regarding their satisfaction with the program, employment status, occupation, industry, weekly hours of work, wages, further education or training, and solicits general comments about the program.

Collection period: November 8 – December 2, 2016
Collection Method: Web
Contact: 1 888 447-4427, Work.Environment.Survey@gov.bc.ca
Description: BC Stats is conducting this survey on behalf of the BC Public Service Agency. This survey asks regular and auxiliary BC Public Service employees to provide input about career development and opportunities in the BC Public Service. Survey feedback will help identify ways to foster employee career growth and support succession management efforts in the BC Public Service.

Collection period:  November 14 – November 25, 2016
Collection method:  Web
Contact: 1 888 447-4427, BCStats.SurveyMail4@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period:  September 26 – November 7, 2016
Collection method: Mail and web
Contact: 1 888 447-4427, BC.Stats.SurveyMail2@gov.bc.ca
Description: This survey is being conducted by BC Stats on behalf of the Office of the Seniors Advocate (OSA) and will collect feedback from HandyDART clients across BC regarding their experiences using the service. The information will be used by OSA to assist in making recommendations to improve HandyDART services.

Collection period: February – March, 2016
Collection method: Telephone and web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The HealthLink BC Survey measures provincial awareness and usership of services including 811, Nursing Services, Dietitian Services, the BC HealthGuide Handbook, and the HealthLink BC website.

Collection period: August 2016
Collection method: Telephone
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca

Description: Health Insurance BC (HIBC) is responsible for the administration of the Medical Services Plan, which is MSP, including registration for MSP and processing applications for Premium Assistance and Fair PharmaCare. HIBC would like to understand citizens/beneficiaries level of satisfaction with their most recent service experience.

Collection period: September 12 – September 26, 2016
Collection method: Online
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: HIBC is responsible for the registration of all health care providers in the province, and payment of medical and pharmacy claims. HIBC would like to understand physicians/pharmacists level of satisfaction with their most recent service experience.

Collection period:  November 14 – November 25, 2016
Collection method:  Web
Contact: 1 888 447-4427, BCStats.SurveyMail6@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: January 26 – February 9, 2016
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: This survey, distributed to all employees of the Office of the Auditor General, measures the health of the work environments and employee engagement within the organization. Questions cover many aspects of employees' day-to-day work, physical environment and tools, development and performance, co-workers, supervisors, the organization in general, and commitment to the work unit and the larger organization.

Collection period: October 11 – November 1, 2016
Collection method: Web
Contact: BCStats.SurveyMail5@gov.bc.ca       
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.
NOTE: Sentis Research and BC Stats are conducting the survey on behalf of the Office of the Information and Privacy Commissioner.

Collection Period: October 24 – December 16, 2016
Collection Method: Web and mail invitations
Contact: Brooke Somers, 250-818-3143, Brooke.Somers@gov.bc.ca
Description:    Brooke Somers, 250-818-3143, Brooke.Somers@gov.bc.caThis survey is being conducted by BC Stats on behalf of Procurement Transformation and will collect feedback on government procurement processes.  The information will then be used to help direct internal project efforts, and provide a baseline of the current experience that is expected to improve.

Collection period: January – February 2016
Collection method: Telephone and web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: Service BC provides government services through the Service BC call centre (recently renamed from Enquiry BC). The purpose of this survey is to understand customer preferences when interacting with government and help improve the experience of Service BC call centre customers.

Collection period: June 10 – June 24, 2016
Collection method: In-person in select Service BC offices
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: NRG Research Group conducted in-person surveys.

Collection period: November – December 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: Shared Services BC (SSBC) provides a broad suite of real estate and property management services to over 30,000 public servants in the British Columbia Public Service and the broader public sector. The survey asked tenant of buildings that SSBC leases, owns, or manages, to provide their feedback on a range of issues relating to their physical work environment (i.e., building and workspace). The feedback provided SSBC and its property management service provider, Workplace Solutions Inc. (WSI), with a better understanding of tenant needs and expectations, helped identify service improvements, and will assist in the development of future real estate and accommodation plans and approaches.

Collection period: March 2016
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop and improve the workplace in key areas using year over year benchmarks.

Collection period:  May 4 – May 18, 2016
Collection method: Email invitation to online survey
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

 

2015

Collection period: May 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: This survey is being distributed to all permanent and temporary BC Assessment employees who were on staff as of April 7, 2015. This is their opportunity to express how they feel about their day-to-day work, environment and resources, development and performance, co-workers, and the organization.

Collection period: October 13 – 26, 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: January 29 - February 12, 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: This pilot survey collects information from permanent employees who have recently changed jobs within the BC Public Service to explore the circumstances leading up to their job change. This survey will provide insight into the key motivators for changing jobs within the BC Public Service and identify workplace supports that facilitate employees’ career aspirations.

Collection period: October 6 - October 30, 2015
Collection method: Web and mail
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: This survey, distributed to all regular and auxiliary employees in the BC Public Service, measures the health of the work environment and employee engagement within the organization. Questions cover many aspects of employees' day-to-day work, physical environment and tools, development and performance, co-workers, supervisors, the organization in general, and commitment to their work unit and the larger organization.

Collection period: November 12 – December 20, 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A new Societies Act (The Act) was passed in May 2015 and it is anticipated to come into force in late 2016. This Act governs how societies (not-for-profit corporations) are created and run in B.C. For now, the current Society Act is still in effect; however, when the new Societies Act comes into force, all societies will be required to use an electronic system to file documents with the Corporate Registry. This short survey collects information about how the electronic system will work for societies when it comes online

Collection period: October 21 – November 12, 2015
Collection method: Email invitation to online survey
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: September – October 2015
Collection method: Mail and web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: A work environment survey of auxiliary employees used to measure and identify opportunities to develop employee engagement.

Collection period:  October 21 – November 4, 2015
Collection method:  Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period: October 8 - November 6, 2015
Collection method: Mail and Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: A work environment survey of employees used to measure and identify opportunities to develop employee engagement.

Collection period:  March - April, 2015
Collection method: Telephone
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: The Ministry of Education is reviewing the Provincial Awards Program to ensure that scholarships and awards align with new directions in education transformation. The feedback gathered from this survey will help share the new program design.

The Ministry of Justice and the Civil Resolution Tribunal (CRT) wish to gain insight into issues facing British Columbians and to evaluate awareness, attitudes about access to on-line services, provision of on-line services, on-line delivery of: negotiation, facilitation and/or on-line dispute resolution. The information gathered in this research project will play a fundamental role in assisting the Ministry of Justice and the CRT in the development of the CRT’s service and tools.

Collection period: September 9 – September 18, 2015
Collection method: In Person
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The survey is being undertaken by NRG Research Group on behalf of BC Stats, Service BC, and the Ministry of Technology, Innovation and Citizens’ Services to assess citizen and business satisfaction with service at Service BC centres.

Collection period: February – April, 2015
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: During this period, BC Stats will be inviting Contact Centre customers to complete the survey.

Collection period: January 5 – March 1, 2015
Collection method: Phone and web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca       
Description: On September 30, 2011, the Premier launched the B.C. Smoking Cessation Program, helping people stop smoking or using other tobacco products by assisting them with the cost of smoking cessation aids. BC Stats is administering a client outcomes survey as part of an evaluation of the B.C. Smoking Cessation Program.

 

2014

Collection period: November 2014
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca

Description: The Ministry of Advanced Education, with the assistance of BCCAT's Admissions Committee and a system-wide Steering Committee contracted BC Stats to undertake a provincial survey of international students in November 2014. BC Stats conducted the online survey, targeting approximately 35,000 international students from post-secondary institutions in BC. Over 9,200 responded. Results are available here: http://www.bccat.ca/research/iss

Collection period: October 2014
Collection Method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The Office of the Comptroller General (OCG) is undertaking a multi-phase review of the current Financial Management Framework within the BC Public Service. BC Stats is conducting a survey of Expense Authorities (EAs) and Chief Financial Officers (CFOs) across government on behalf of the OCG. The purpose of this survey is to identify key risks in the current framework, and inform improvements to policies and procedures related to financial management as well as a future self-assessment tool for individuals working in this area.

Collection period: November - December 2014
Collection method: Telephone
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The HealthLink BC Survey is an annual survey that measures provincial awareness and usership of services including 811, Nursing Services, Dietitian Services, the BC HealthGuide Handbook, the HealthLink BC Files and the HealthLink BC website. The Seniors Advocate portion of the survey asks questions about issues facing BC seniors and evaluates awareness, usage, and satisfaction with government programs and services available to seniors.

Collection period: November 12 - December 19, 2014
Collection method: Semi-structured interviews
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: BC Stats has partnered with the BC Public Service Agency to conduct a special topic research project during the off-cycle of the Work Environment Survey (WES) called Learning from the Best. The purpose of the research is to identify and share best practices and strategies to improve engagement and the work environment. This research will help inform others who are interested in developing effective strategies for making workplace improvements, engaging employees and fostering a culture of Being the Best place to work.

Collection period: August 25 - September 12, 2014
Collection method: Web
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The Ministry of Finance has consolidated Information Management and Information Technology services for program areas of various ministries. These services are provided through HP Advanced Solutions. BC Stats is conducting a survey to measure the satisfaction of the Province employees who received IM/IT services in the past year. The results of this survey provide performance measures to inform business decisions and to help improve services.

Collection period: November 12 – December 3, 2014
Collection method: Web and mail
Contact: 1 888 447-4427, BC.Stats@gov.bc.ca
Description: The objective of the survey is to learn more about your work experience in the broader context of health and well-being. The aggregate information from this survey will help employees, managers and human resource professionals gain deeper insights on what can be done differently across work units, within organizations and corporately to help improve experiences. A focused survey of this nature will help develop the right kind of improvements that will have the greatest benefit and meaning for you.