Quittin' Time (Quitting Smoking)

You can find the motivation to quit smoking from unexpected sources: a loved one, a new pet, a co-worker or a close group of longstanding friends. It may be all about the health benefits for you. Or it may be about saving money. Whatever your reason, register for any or all of these completely confidential services designed to help you and your family members quit.

Quittin' Time by Live Chat, Phone or Text

Access Quittin’ Time if you are an employee of the BC Public Service or another organization covered under the BC Public Service benefit plan. Family members and dependents are also eligible.

Live Chat on the Quittin' Time Mobile Website

Accessible from your mobile phone, device or computer, the Quittin' Time interactive website provides instant access to a quit coach by live chat. The site requires no installation or log in.

Quittin' Time by Phone: Telephone Counselling

Talk to experienced professional counsellors who can help you build a personalized quit plan. Support is available 24/7. If you want to find out more about the program, call us, even if you're not sure you are ready to quit. Signing up gives you access to a series of seven counselling calls. Register as many times as you want.

  • Phone: 1 877 455-2233

Quittin' Time by Text

If you have recently quit or plan to quit soon, this 14-week service provides motivation with helpful tips and motivational texts sent to your phone. This service is free to you (maximum three messages a day), but standard message and data rates including global roaming charges may apply, so check with your wireless provider.

  • To sign up, register online for Quittin'Time by TXT, or
  • Text QUITTINTIME to 654321
  • Discontinue service anytime by texting STOP to 654321
  • Text CHANGE to change your quit date
  • Once registered, text 654321 anytime, day or night, to receive extra support messages. Use any of the following keywords: crave, hunger, slip, stress and help

Avoid paying roaming costs when you travel outside the country by texting STOP before you leave and RESUME when you return to restart messages.

Products to Stop Smoking

Through the B.C. Smoking Cessation Program, B.C. residents are entitled to receive twelve weeks of free nicotine gum, lozenges, patches or an inhaler per calendar year.

Extended health smoking cessation product reimbursement

As an employee of the BC Public Service, you can be reimbursed for stop-smoking products in addition to the free 12-week supply that is available to all residents of British Columbia. If you enroll in the Quittin' Time telephone counselling program or access the live chat feature on the Quittin' Time mobile site, further products are available through the extended health plan. You will be sent a registration confirmation after you have developed a quit plan with a Quittin' Time counsellor by phone or connected with a live-chat coach. Send the extended health benefits provider the registration confirmation along with your receipts to get reimbursed.

Eligible products

  • Nicotine replacement therapy (NRT) products - for example, gum, inhalers, patches and lozenges
  • Eligible prescription drugs such as Champix and Zyban

Reimbursement conditions

  • You can be reimbursed up to a maximum of $300 per calendar year to a lifetime maximum of $1,000
  • Your products or prescriptions must be purchased within six months of registering
  • You need to register every six months if you plan to continue making product purchases. For example, if you register and purchase products in April and need more products in December, you must register again in December
  • Reimbursement is subject to the normal plan rules such as the annual deductible and applicable health benefit plan percentage limits
  • Products purchased beyond your 12-week-per-calendar-year free supply of gum, lozenges, patches or inhalers are eligible for partial reimbursement - 80 percent

How to receive reimbursement

  • Send the extended health benefit provider a copy of your registration confirmation form that you receive after you connect with a phone counsellor or live chat coach. Include your receipts for the smoking cessation products. You must be eligible for benefits to receive reimbursement.

Support a Quitter

If you have a family member, co-worker or employee who is trying to quit, you may want to

  • Ask if and how you can help. Quitting smoking is a personal decision, and some smokers may want to remain private. Don't assume that you know the right thing to do
  • Monitor potential workplace stressors. Be mindful that workplace time pressures/unexpected demands can be triggers for smoking relapse. Where possible, monitor these potential stressors for employees who are in the quitting process
  • Talk about Quittin' Time at a staff meeting. Make sure people understand the importance of supporting those trying to quit
  • Support them. Offer to go for a walk or take a break
  • Cut them some slack. Quitting smoking is a difficult thing to do. Allow them to not be on the top of their game for a while
  • Acknowledge milestones. Present someone who has quit or achieved a milestone in smoke-free days with an ecard

For more information about available support resources and services related to personal, family and health issues, see Employee & Family Assistance Services.