Find out how the BC Public Service is using Lean tools and resources to build a culture of continuous improvement.

LeanBC is a long-term corporate priority to develop a culture of continuous improvement across the BC Public Service. Lean is based on the tenet that the right process leads to the right outcome. Lean practices and tools design and improve business processes, from the simple to the complex.

Various arrows aligned in one direction.Respect for employees as problem solvers is a cornerstone of Lean. Employees learn to identify and remove waste in their practices to streamline how services are delivered to British Columbians. In doing so, they benefit by gaining time to focus on higher value work.

Supervisors embed a structured approach to continuous improvement in the workplace and ensure line-of-sight between strategic goals and employee effort.

Every government ministry has a strategy to strengthen and integrate Lean practices and they report annually on their performance measures. The goal is a mature Lean culture across government by 2018-19.

Our vision is that public service employees are engaged, empowered, supported and accountable to continually improve processes to deliver value to British Columbians.


For Lean tools and resources, visit Lean @Work (restricted access) and the LeanBC SharePoint site (restricted access).

Lean is aligned with the corporate human resource strategy Being the Best, which lays out a plan for a better BC Public Service and transforming its organizational culture.

The LeanBC Office champions the Lean vision within the public service, sets strategic direction and builds capacity throughout government. For more information, contact the LeanBC Office.

For Lean training, visit the Learning Centre (restricted access) for course dates and to register. Or talk to your ministry Lean lead (restricted access) about in-house courses.

Continuous Improvement

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The Lean philosophy is becoming a way of life for our team. There’s an undeniable link between use of the tools and good client service.

Mike Kelley, Director
Natural Resource Sector (NRS) Business Service Desk

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